Assistant Store Manager - Auto Service & Guest Experience

The Goodyear Tire & Rubber Company; Marion (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid time off

Tire discounts

Job summary

Goodyear's Assistant Store Manager role provides hands-on experience in auto service centers, focusing on sales, guest relations and profitability. You will schedule associates, manage service operations and help drive tire and service sales while ensuring guest satisfaction.

We offer benefits including medical, dental, vision, 401(k) and paid time off, plus tire discounts. Requirements: 2 years of retail experience, valid driver’s license, and U.S. work eligibility.

Qualifications

• Minimum 2 years of retail experience
• Valid driver’s license
• Must be at least 18 years of age
• No relocation offered for this position
• Candidates must be legally authorized to work in the U.S. without sponsorship now or in the future

Responsibilities

• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and consumers
• Effectively manage the service department as needed
• Contribute to training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Skills

Retail experience

Management experience

Customer service

Communication

Teamwork

Job description

Goodyear's Assistant Store Manager role provides hands-on experience in auto service centers, focusing on sales, guest relations and profitability. You will schedule associates, manage service operations and help drive tire and service sales while ensuring guest satisfaction.

We offer benefits including medical, dental, vision, 401(k) and paid time off, plus tire discounts. Requirements: 2 years of retail experience, valid driver’s license, and U.S. work eligibility.