Assistant Store Manager - 408147

Atrium; Chicago (IL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Atrium Care Package

Healthcare plans

Discount programs

Paid time off

Job summary

Atrium is seeking an Assistant Store Manager in Chicago to lead daily store operations, develop the retail team, and ensure an exceptional customer experience. The role emphasizes a hands-on leadership style in a sales-driven environment focused on client relationships and store success.

Ideal candidates will have strong people leadership, experience in retail or hospitality, and a customer-first, solutions-oriented approach.

Qualifications

• Experience supervising or leading in retail or hospitality.
• Strong leadership, communication, and interpersonal skills.
• Proven track record in a sales-driven environment.
• Customer-focused mindset with excellent service skills.
• Ability to coach, motivate, and develop a team.
• Strong problem-solving and decision-making abilities.
• Comfortable using basic technology and retail systems.
• Adapt communication style to diverse customers and team members.

Responsibilities

• Lead and support the retail team in achieving sales and customer experience goals.
• Create a welcoming, personalized customer experience and proactively address needs.
• Coach, mentor, and motivate team members to improve performance.
• Foster a positive team culture and resolve conflicts effectively.
• Support daily store operations and ensure policy compliance.
• Use business analytics to identify opportunities and drive performance.
• Build strong customer relationships and support clienteling initiatives.
• Communicate effectively with customers and team members.
• Maintain a solution-focused approach in a fast-paced retail setting.

Skills

Leadership

Communication

Interpersonal skills

Sales-driven

Customer-focused

Coaching

Problem-solving

Adaptability

Education

High school diploma

Job description

Client Overview

Our client, a leading beauty and skincare company, is seeking an experienced Assistant Store Manager to support a high-performing retail team and deliver an elevated customer experience. This is a hands-on leadership opportunity in a sales-driven environment focused on customer relationships, team development, and store success.

Salary / Hourly Rate

$25/hr - $30/hr, Depending on experience

Position Overview

The Assistant Store Manager will help lead daily store operations, support and develop the retail team, and ensure an exceptional experience for every customer. The ideal candidate is a strong people leader who is comfortable in a sales-focused environment and brings a customer-first, solutions-oriented approach.

Responsibilities of the Assistant Store Manager

• Lead and support the retail team in achieving sales and customer experience goals.
• Create a welcoming, personalized experience for customers and proactively address their needs.
• Coach, mentor, and motivate team members to support individual and team performance.
• Foster a positive, collaborative team culture and address challenges or conflicts effectively.
• Support daily store operations and ensure company policies and procedures are followed.
• Use business and analytical skills to identify opportunities and drive store performance.
• Build strong customer relationships and support clienteling initiatives.
• Communicate effectively with a variety of customers and team members.
• Maintain a solution-focused and adaptable approach in a fast-paced retail environment.

Required Experience / Skills For the Assistant Store Manager

• Previous supervisory or leadership experience in retail or hospitality.
• Strong leadership, communication, and interpersonal skills.
• Experience working in a sales-driven environment.
• Customer-focused mindset with strong service skills.
• Ability to coach, motivate, and develop a team.
• Strong problem-solving and decision-making skills.
• Comfortable using basic technology and retail systems.
• Ability to adapt communication style to different customers and team members.

Preferred Experience / Skills For the Assistant Store Manager

• Store management experience.
• Experience in beauty, skincare, body care, or fragrance.
• Clienteling and customer relationship management experience.
• Experience working toward sales goals and KPIs.
• Background in an elevated or specialty retail environment.

Education Requirements

• High school diploma or equivalent is preferred.

Benefits

• Temporary opportunity for approximately 3 months.
• Opportunity to support a growing retail organization.
• Potential for continued opportunities as new store locations open.
• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).