03914 Assistant Store Manager

Sally Beauty

Town of De Witt (NY)

On-site

USD 42,016 - 48,216

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

A prominent beauty supply distributor in New York seeks an experienced Assistant Manager to oversee store operations. This role focuses on enhancing customer experiences, supporting and developing store associates, and ensuring compliance with company standards. Ideal candidates will have retail management experience and strong leadership skills. The position offers full-time employment with competitive hourly pay ranging from $30.50 to $35.

Qualifications

Minimum 3+ years retail sales/customer service experience preferred.
At least 1+ year(s) prior management experience preferred.
Scheduling availability to meet business needs.

Responsibilities

Supervise and support associates to deliver exceptional client experience.
Engage, train and develop teams to achieve positive results.
Ensure execution of company processes through training and analysis.

Skills

Retail sales/customer service experience

Leadership

Effective communication

Problem solving

Customer focused

Education

High School Diploma or equivalent

Job description

1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Overview

Job Title: Assistant Manager

Essential Function: Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Assist in developing strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.

Responsibilities

Brand (30%): Supervise and support associates to deliver an exceptional client experience, maximize sales/KPIs, drive customer loyalty, and ensure brand standards (merchandising, POGs, marketing, back rooms, dress code, etc.). Act as main point of contact to resolve customer issues. Analyze store trends to anticipate customer demands.
People (30%): Engage, train and develop teams to achieve positive results. Recruit to build a network of candidates; address opportunities through coaching or counseling. Enforce Company policies and expectations; resolve associate concerns and keep staff informed of Company information. Build relationships with Store Manager peers; maintain consistent communication with AM/DM. Promote diversity, inclusion and belonging.
Operations (30%): Ensure execution of company processes through training, management, analysis and continuous improvement. Utilize digital strategies, including Omni-channel fulfillment (SFS/SDD/BOPIS).
Inventory and staffing: Manage inventory through ordering and shipment processing; schedule payroll hours to meet business needs; ensure proper store opening and closing procedures; follow Company directives and projects.
Safety/Loss Prevention (10%): Maintain a safe store environment; enforce policies; protect company assets through inventory and cash control procedures. Analyze reports and utilize tools; ensure compliance with HAZMAT training and execution.

Knowledge, Skills/Abilities And Requirements

High School Diploma or equivalent
Must be 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team to meet business objectives
Effective communication with team and management
Scheduling availability to meet business needs
Cosmetology license desirable, but not required

Competencies

Passionate Learner; Desire to grow and learn
Flexible Agile Adapter; Adapts to multiple demands and ambiguous situations
Talent Builder; Develops and mentors diverse teams
Effective Communicator; Clear, candid communication
Team Builder; Builds strong partnerships across the company and fosters inclusion
Customer Focused Partner; Meets needs of customers
Results Driver; Delivers objectives with GRIT
Strategic Thinker; Drives business performance
Big Picture Thinker; Keeps pace with the business and innovates
Problem Solver / Decision Maker; Analyzes information and makes sound decisions

Working Conditions / Physical Requirements

Requires physical exertion such as standing, walking, bending, stretching, and lifting moderately heavy items; may work at other stores occasionally
Normal safety precautions typical of offices, retail stores and related environments; adequately lit, heated, and ventilated

About Us

Our Company is a leader in wholesale and retail distribution of beauty supplies. We are committed to diversity and inclusion and welcome you to thrive with us.

Job Details