Assistant Store Manager 1B

Goodwill Industries of Northwest NC; Asheville (NC); On-site; USD 35,000 - 40,000; Full time

Job summary

A leading nonprofit organization in North Carolina is seeking a Retail Assistant Manager to lead store operations. The role emphasizes customer service, teamwork, and integrity while managing production and sales goals. Ideal candidates will have retail experience and a commitment to community impact.

Qualifications

• Minimum of three years in retail, including supervisory experience.
• Key holder experience preferred.

Responsibilities

• Lead by example in all store areas.
• Meet production and sales goals.
• Manage payroll and timekeeping.

Skills

Customer Service

Teamwork

Integrity

Accountability

Resourcefulness

Education

High School Diploma

Job description

Ready for a career with impact? Goodwill Industries of Northwest North Carolina offers you the opportunity to make a difference in your community while building professional skills. Our organization values creativity and innovation, providing competitive pay and comprehensive benefits.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit headquartered in Winston-Salem, NC. Employing over 1,100 team members, we are dedicated to providing employment and training services to help individuals find jobs and achieve financial stability. With 51 retail stores, 20 career centers, and numerous donation centers across a 31-county area, Goodwill offers diverse career opportunities.

Our work positively impacts lives and communities. Financial stability from our business operations supports our mission, enabling us to offer excellent benefits and a dynamic, professional, and fulfilling work environment.

Our values—Living the Mission, Promoting Teamwork, Driving Improvement, Taking Responsibility, and Respecting Others—shape our culture and interactions with staff, clients, and the community.

Learn more about Goodwill at: www.goodwillnwnc.org.

Job Description

Retail Assistant Managers lead by example through fair delegation and hands-on involvement in all store areas. They prioritize friendly customer service, teamwork, integrity, and accountability. They thrive in a fast-paced environment and demonstrate resourcefulness.

Their responsibilities include:

1. Meeting production and sales goals.
2. Creating a positive environment for staff and customers.
3. Managing payroll and timekeeping.
4. Closing stores, reconciling cash, and securing the facility.
5. Handling customer service and cash register operations.
6. Receiving, pricing, and stocking donations, with occasional lifting of up to 50 pounds.
7. Inspecting and tagging textiles and clothing.

Qualifications

Education: High School Diploma or equivalent preferred.

Experience: Minimum of three years in retail, including supervisory experience; key holder experience preferred.

Work Hours and Compensation

Stores operate Monday-Saturday from 9 am to 8 pm and Sunday from 1 pm. The pay rate is $18.17 per hour.

EOE: E-Verify Employer

We are an Equal Opportunity Employer. Applicants will be informed of their rights under federal employment laws. More information is available at the Department of Labor's 'Know Your Rights' notice.