Assistant Store Manager 1B

Goodwill Industries of Northwest North Carolina, Inc.; Asheville (NC); On-site; Full time

Job summary

Goodwill Industries of Northwest North Carolina is seeking a Retail Assistant Manager. This role involves leading a team, ensuring customer satisfaction, and managing store operations. Ideal candidates will have retail experience and a commitment to teamwork and integrity.

Benefits

Comprehensive benefits package

Competitive pay

Qualifications

• At least three years of retail experience, including supervisory roles.

Responsibilities

• Meeting production goals set for staff.
• Managing payroll and timekeeping.
• Closing the store and reconciling cash.

Skills

Customer Service

Teamwork

Integrity

Education

High School Diploma

Job description

Ready for a career with impact? Goodwill Industries of Northwest North Carolina offers you the opportunity to make a difference in your community while building your professional skills. Our organization values creativity and innovation, providing competitive pay and a comprehensive benefits package.

Why work for Goodwill?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit headquartered in Winston-Salem, NC. We employ over 1,100 team members dedicated to our mission of providing employment and training services that help people find jobs and achieve financial stability. With 51 retail stores, 20 career centers, and numerous donation centers across a 31-county area, Goodwill offers a diverse range of career opportunities.

Our work positively impacts individuals and communities. Our stable business operations support our organization’s mission, offering our employees excellent benefits and a dynamic, professional, fast-paced, and fulfilling work environment.

Our values—Living the Mission, Promoting Teamwork, Driving Improvement, Taking Responsibility, and Respecting Others—shape our culture and interactions.

Learn more about Goodwill at: www.goodwillnwnc.org.

Job Description

Our Retail Assistant Managers lead by example through fair delegation and hands-on work across store areas. They prioritize friendly customer service and teamwork, demonstrate integrity by adhering to company guidelines, and hold themselves and staff accountable for meeting goals. They thrive in a varied, fast-paced environment.

The responsibilities include:

1. Meeting production goals set for staff.
2. Creating a positive environment for staff and customers.
3. Managing payroll and timekeeping.
4. Assisting in achieving sales and production targets.
5. Closing the store, reconciling cash with sales reports, and securing the facility.
6. Handling customer service and cash register duties.
7. Receiving, pricing, and stocking donations, with occasional lifting of up to 50 pounds.
8. Inspecting, tagging, and hanging textiles and clothing.

Qualifications

Education: High School Diploma or equivalent preferred.

Experience: At least three years of retail experience, including supervisory roles; experience as a key holder preferred.

Hours: Stores are open Monday-Saturday from 9 am to 8 pm, and on Sundays from 1 pm.

Pay: $18.17 per hour.

EOE: E-Verify Employer