Assistant Store Manager 1A - Low Volume Store

Goodwill Industries of Northwest NC; Franklin (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina in Franklin, NC is seeking a Retail Assistant Manager to lead store operations with hands-on leadership, ensuring friendly customer service and teamwork.

You will manage payroll/timekeeping, close the store, reconcile cash, stock donations, and supervise staff in a fast-paced environment; a High School diploma and 3+ years retail with supervision are required. This is a full-time position with growth opportunities within a mission-driven nonprofit.

Qualifications

• Three or more years of retail experience and a supervisory role are required.
• High School Diploma or equivalent is preferred.
• Strong customer service and leadership skills are essential.

Responsibilities

• Ensure production and sales goals are met by staff.
• Create a positive store environment for staff and customers.
• Payroll/timekeeping.

Skills

Retail experience

Supervisory experience

Customer service

Education

High School Diploma or equivalent

Job description

Job Details

Posting Details

• Posted on November 7, 2026

Locations

Showing 1 location
42 Franklin Store
Franklin, NC 28734, USA

• Rate : $18.50 USD per hour
• Ret
• Full-Time
• Requisition #: ASSIS015114

Description

Looking for a job with purpose? Working for Goodwill Industries of Northwest North Carolina is more than a job – it’s a career with local impact. Use your skills and experience to make a difference in your community. Goodwill offers competitive pay, excellent benefits, and numerous opportunities for career growth.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Go to: https://www.goodwillnwnc.org/about/

JOB DESCRIPTION:

Our Retail Assistant Managers lead by example through fair delegation and hands-on work in every store area. They demonstrate a commitment to friendly customer service and team work. They show integrity, following company guidelines in letter and spirit. They hold associates and self accountable for meeting company goal, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Retail Assistant Managers will be responsible for the following duties:

• Ensuring that production goals are met by staff.
• Creating a positive store environment for staff and customers.
• Payroll/timekeeping
• Assisting in ensuring production goals and sales goals are met.
• Closing store, reconciling cash with daily sales reports and securing facility for night.
• Cash register/customer service.
• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder

HOURS: Stores are open M-Sat from 9am-8pm and open at 11am on Sundays.

PAY: $18.50

EOE: E-Verify Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.