Retail Sales - Lead Associate I (Key Holder)

Goodwill Industries of Northwest NC; Sylva (NC); On-site; USD 19,000 - 27,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina in Sylva, NC is seeking a Lead Associate to provide store leadership in the absence of the Store Manager. Join a mission-driven team in a fast-paced retail environment.

You will play a key role in cash handling, customer service, donation processing, and merchandising tasks while maintaining store records and ensuring smooth daily operations. Strong integrity and teamwork are essential for success.

Qualifications

• High School Diploma or equivalent preferred.
• Lead or supervisory experience required.
• Ability to lift up to 50 pounds when receiving donations and stocking areas.

Responsibilities

• Closes store, reconciles cash with daily sales reports and secures facility for night shift.
• Prepares and maintains records of store operations including daily sales reports, cash deposits and opening/closing reports; conducts inspections when necessary.
• Cash register and customer service responsibilities.
• Receiving, pricing and stocking donations; receivers may lift up to 50 pounds and frequently 10–35 pounds.
• Hanging, inspecting and tagging textiles and clothing in a production-style setting.

Skills

Store leadership

Cash handling

Customer service

Supervisory experience

Inventory management

Education

High School Diploma or equivalent

Job description

Locations

Showing 1 location

31 Sylva Store
Sylva, NC 28779, USA

• On-site
• Rate : $16.50 USD per hour
• Ret
• Full-Time
• Requisition #: RETAI015105

Description

Ready for a career with impact? Goodwill Industries of Northwest North Carolina gives you the opportunity to make a difference in your local community while building your professional skills. Our organization rewards creativity and innovation and offers competitive pay and a comprehensive benefits package.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

JOB DESCRIPTION:
Our Lead Associates provide store leadership in absence of Store Manager/ Assistant to the Manager, demonstrating to the store staff our commitment to friendly customer service and team work. Must show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Lead Associates are responsible for the following duties (some of which are required only in the absence of other management team):

• Closes store, reconciles cash with daily sales reports and secures facility for night,
• Prepares and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports and conducts inspections when necessary.
• Cash register/customer service.
• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

EDUCATION: High School Diploma or equivalent preferred.

EXPERIENCE: Lead or supervisory experience required.

HOURS: Associates should be available to work most store hours, especially on evenings and weekends. Stores are open Monday through Saturday 10am to 8pm, opening at 11AM on Sunday.

PAY: $16.50

EOE: E-Verify Employer

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.