Assistant Store Manager

The Salvation Army North & Central Illinois Division; Zion (IL); On-site; USD 37,000 - 40,000; Full time

Job summary

The Salvation Army North & Central Illinois Division in Zion, IL is seeking an Assistant Store Manager for our thrift store. In this support leadership role, you will assist the Store Manager in daily operations, supervise staff, oversee sales, maintain the store, and ensure accurate banking and record keeping.

This full-time position provides a comprehensive benefits package and the chance to make a meaningful impact in the community while working 8:30am-4:00pm, with some Saturday hours.

Qualifications

• High School Diploma or equivalent.
• 2 years retail experience (thrift experience a plus).
• Valid Driver's License and ability to pass background check.
• Strong English communication and basic computer skills including POS.

Responsibilities

• Support staff training and supervision as assigned.
• Implement strategies to meet production and sales goals.
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility.
• Ensure compliance with OSHA and Salvation Army safety/security policies.
• Work with store manager to keep income and expenses within budgeted parameters.
• Protect resources through product control procedures to prevent shrinkage.
• Implement customer development and retention plans.
• Create an enjoyable shopping experience.
• Work proactively to improve The Salvation Army's image among staff and community.
• Support The Salvation Army's mission statement.
• Support banking and record-keeping procedures.
• Document and provide information for personnel reviews and corrective actions.
• Communicate with Store Manager regarding all aspects of store operations.
• Handle all other duties as assigned.

Skills

Customer service

Leadership

Verbal communication

Team supervision

Education

High School Diploma or equivalent

Tools

POS systems

Basic computer skills

Job description

Pay Rate:

$18.00-$19.00/per hour

Status:

Full Time, 40 Hours per Week

Hours:

8:30am-4:00pm (hours will vary, includes Saturday)

Location:

Zion

Assistant Store Manager - The Salvation Army Thrift Store

About The Salvation Army

The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.

Position Overview

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

Leadership & Operations

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned

Qualifications

Required

• High School Diploma or equivalent
• 2 years retail experience (thrift experience a plus)
• Valid Driver's License
• Strong English communication skills
• Basic computer proficiency including POS systems
• Ability to pass pre-employment background check

Physical Requirements

• Regular standing, walking, and manual dexterity
• Ability to lift/move up to 50 pounds regularly
• Occasional lifting up to 100 pounds
• Capability to climb, balance, stoop, kneel, or crouch as needed
• Clear vision (close and distance) with ability to adjust focus

Schedule Requirements

• Flexibility to work early shifts, late shifts, and most weekends
• Available for occasional travel to various locations for work or training

Working Environment

• Store environment with quiet to moderate noise level
• May experience temperature fluctuations based on weather
• Some exposure to dust

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.