Assistant Store Manager

The White Company; York (York County); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company seeks an Assistant Store Manager to support store operations and team performance. The successful candidate will enhance sales, provide exceptional customer service, and embody the company's values. Join a supportive environment with competitive benefits, including discounts and a comprehensive pension scheme.

Benefits

50% discount on products

25 days holiday, rising to 28 days during service

Volunteer Day with a charity

Discretionary annual bonus scheme

Perk Place Benefits Platform

Group Personal Pension scheme

Wagestream Money Management app

Private Medical Insurance

Life assurance plan after probation

Social events including Christmas parties

Qualifications

• Proven track record in retail management.
• Experience in coaching and developing team members.
• Ability to drive sales and manage store performance effectively.

Responsibilities

• Support Store Manager in operational and commercial activities.
• Maximize contribution by achieving sales targets.
• Assist in training and motivating staff.

Skills

Leadership

Sales Maximization

Customer Service

Team Development

Job description

Our Role

As an Assistant Store Manager, you will support the Store Manager with all operational and commercial activities in your store, providing clear leadership to establish a high-performance team that drives sales, achieves KPIs, and delivers exceptional customer service.

You will embody our PRIDE values—being Passionate, Inspiring, and Resourceful—and have a proven track record of maximizing sales and profitability in a fast-paced, commercially driven retail environment. As an Imaginative and Dedicated Manager, you will coach and develop your team to reach their full potential and demonstrate your knowledge and passion for The White Company.

**What you'll be doing:**

• Maximize contribution by helping to achieve sales targets and controlling costs.
• Assist the Store Manager in managing store costs without compromising store objectives.
• Assist with training, developing, and motivating staff to achieve high levels of customer service and performance.
• Manage the customer experience as part of The White Company's multi-channel strategy.

Please read the attached Job Description for more details.

**What we offer you:**

At The White Company, we value employees who go the extra mile. We reward this with great benefits and competitive salaries.

• 50% discount on our products
• 25 days holiday, rising to 28 during service
• A Volunteer Day with a charity of your choice
• A discretionary annual bonus scheme
• Perk Place Benefits Platform with discounts across wellbeing and lifestyle
• Automatic enrolment into the Group Personal Pension scheme
• Wagestream Money Management app for financial wellbeing
• Private Medical Insurance
• Life assurance plan after successful probation
• Social events, including Christmas parties throughout the year

**Our Equality, Diversity, and Inclusion Statement:**

At The White Company, we are committed to creating an inclusive culture that values diversity of backgrounds and identities. We strive to ensure our environment allows everyone to bring their authentic selves to work, where contributions are valued and perspectives appreciated. We respect, encourage, and celebrate differences, fostering a sense of belonging.

Our active Equality, Diversity, and Inclusion Policy guides our recruitment and workplace practices. We invite you to join us on this journey.

**Our Sustainability Statement:**

We are dedicated to building a sustainable legacy for a brighter future for people and our planet. We aim to reflect this commitment in all our actions.