Assistant Store Manager

Portagepremier; Wisconsin; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Employee discounts

Job summary

Portagepremier in Wisconsin is seeking an Assistant Store Manager to support the Store Manager in daily operations and step in when needed. You will help drive store profitability by managing cash, inventory, and premises, assist with hiring, training, and meeting customer orders, with growth of the store as a goal.

Strong organizational skills and leadership are essential to supervise staff, maintain records, and uphold company policies across shifts.

Qualifications

• High school diploma or GED; valid driver's license.
• DOT certification (if required in your state).
• Completion of training and at least six months of rent-to-own management or similar experience.
• Ability to lift up to 75 lbs.

Responsibilities

• Support Store Manager in daily store operations and supervise staff.
• Maintain accurate records and ensure proper cash handling and deposits.
• Assist with hiring, training, and oversight of employees.
• Coordinate customer orders, deliveries, and service work.
• Communicate with Corporate Office and other stores.

Skills

Attention to detail

Reading & writing

Math skills

Decision-making

Problem-solving

Professional conduct

Education

High school diploma or GED

DOT certification (if required)

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts

Assistant Store Manager

Reports To: Store Manager

General Purpose

Support the Store Manager in daily operations and take full responsibility when the manager is absent. Help ensure the store is profitable by managing cash, inventory, and company property. Assist with hiring, training, customer orders, and overall store growth.

Key Responsibilities

Operational Support

• ● Perform the duties of the Office Administrator or Rental Sales Professional when needed.
• ● Assist the Store Manager with all daily store operations and employee oversight.
• ● Maintain accurate computer and paper records, including daily backups and secure file storage.
• ● Protect store property by following proper inventory procedures, documenting orders, and using store alarms correctly.
• ● Ensure proper cash handling, control procedures, and daily bank deposits.
• ● Enforce company policies and procedures.
• ● Report all store transactions accurately.

Customer & Sales Support

• ● Approve or decline customer order forms and verify customer information.
• ● Follow collection guidelines and support timely deliveries, installations, and service work.
• ● Help grow store business and maintain non-renewed account standards.

Employee & Asset Management

• ● Supervise employee performance and ensure duties are completed correctly.
• ● Assist with recruiting, hiring, supervising, and training staff.
• ● Review weekly Vehicle Maintenance Reports and confirm correct signatures.

Corporate Communication

• ● Respond promptly to requests from Corporate Office, President & VP of Operations, Regional Manager, and other stores.

Requirements

• ● High school diploma, GED, or equivalent experience.
• ● Valid driver’s license with a clean driving record.
• ● DOT certification (if required in your state).
• ● Completion of the training program and at least six months of rent-to-own management or similar experience.
• ● Ability to lift up to 75 lbs.

Required Skills

• ● Strong attention to detail, focus on doing tasks correctly and understanding of store procedures.
• ● Ability to read, write, and perform basic math quickly and correctly.
• ● Good decision-making and problem-solving skills.
• ● Ability to manage customer and employee situations professionally.
• ● Knowledge of store products and ability to perform any role in the store as necessary.
• ● Ability to follow verbal and written instructions.

Efforts, Demands, and Conditions

• ● Work occurs in changing environments with frequent walking, standing, bending, and lifting.
• ● Must handle multiple tasks, adapt to changes, and work under pressure.
• ● Extra hours before or after regular business hours may be needed.
• ● Frequent local and occasional out-of-town travel between stores may be required.
• ● Must handle the emotional and mental stress of working with customers and employees.
• ● Work occurs in the store, customer homes, and in the field—sometimes in challenging conditions such as:
  • Dirt, gravel, ice, or uneven ground
  • Stairs, tight doorways, wet or slippery areas
  • Heat, cold, dust, and various weather conditions
• ● Must drive safely in all weather conditions.
• ● Attendance at company or Premier Corp. training sessions may be required.

Relationships

• ● Frequent interaction with customers, coworkers, management, suppliers, and service partners.
• ● Must communicate clearly and professionally with supervisors, peers, and associates.