Assistant Store Manager

Genuine Parts Company; Winston-Salem (NC); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading company in automotive parts is seeking an Assistant Store Manager in Winston-Salem. In this role, you will excel in customer service and team leadership while managing store operations to drive sales growth. With a strong focus on employee engagement and customer satisfaction, this position offers numerous opportunities for personal and professional development.

Benefits

Excellent health benefits

401K

Career development opportunities

Qualifications

• Experience in automotive or willingness to learn.
• Ability to lift up to 60 lbs.
• Customer-centric mindset.

Responsibilities

• Create superior customer service experiences.
• Lead a successful team and manage store operations.
• Drive sales and profitability.

Skills

Customer care

Leadership

Inventory management

Sales increase strategies

Education

High school diploma or equivalent

Job description

Imagine utilizing your automotive or customer service expertise daily with both wholesale and retail customers, while leading your team and helping NAPA become the market's dominant parts supplier. If this excites you, NAPA is seeking a passionate Assistant Store Manager. This role is ideal if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, drive store growth, and increase sales and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to implement store initiatives.
• Care about people and profit.
• Support a team where you can learn and grow your career with endless opportunities.
• A typical day includes:
• Leading a successful team, supporting the store manager, and managing store operations in a fast-paced retail environment.
• Maximizing sales, profits, and customer service through effective management.
• Building, coaching, training, and engaging the crew to deliver excellent customer care and achieve business results.
• Handling inventory protection, asset management, safety, and operational issues.
• Maintaining cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outdoor areas.
• Driving NAPA’s operational and marketing programs while continuously improving processes.
• Growing customer relationships and ensuring positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses are a plus.
• Experience in the automotive aftermarket, hobby/DIY world, or willingness to learn automotive topics.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift up to 60 lbs.
• Additional preferred qualifications include:
• Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in parts stores, auto auctions, retail, auto body/collision, or management in fast food/restaurants/convenience stores.
• Customer-centric mindset.
• ASE Certifications, NAPA Know How.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Opportunities for career development supported by leadership and team.

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GPC is committed to equal employment opportunity regardless of sex, race, creed, color, religion, marital status, national origin, citizenship, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or other protected characteristics. Our hiring decisions are based on ability, achievement, experience, conduct, and legitimate business reasons.

Our Automotive Group is a vital part of our global auto parts network, serving North America, Europe, Australia, and New Zealand. In North America, over 500,000 parts are sold under the NAPA brand, known for quality parts, service, and knowledgeable staff. Our international supply chain ensures fast, reliable distribution of parts to our stores and customers.