Assistant Store Manager

Ocean State Job Lot; Winston-Salem (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in teen retail is seeking an Assistant Store Manager to join a vibrant team in Winston-Salem. This role offers a unique opportunity to assist in leading a dynamic store environment where creativity, culture, and community converge. You'll be responsible for recruiting, training, and managing a passionate sales team, all while driving sales and enhancing customer experiences. If you thrive in a fast-paced retail setting and are eager to grow within a company that values self-expression and teamwork, this position is perfect for you. Join a company that not only sells products but also fosters a culture of fun and inclusivity!

Benefits

Employee Discounts

Team Environment

Career Advancement Opportunities

Qualifications

• Must be at least 18 years of age with a desire to succeed in a retail environment.
• Completion of all training programs leading to Co-Manager position is required.

Responsibilities

• Assist Store Manager with recruiting, hiring, and training store personnel.
• Manage daily store operations and ensure customer satisfaction.
• Meet and exceed sales goals while enforcing company policies.

Skills

Interpersonal Skills

Customer Service Skills

Sales Skills

Team Leadership

Loss Prevention Knowledge

Education

High School Diploma

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Assistant Store Manager

Location: Winston Salem, NC (Hanes Mall Sp# Gl3320)

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.

JOB SUMMARY

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Understand the Journeys culture and demonstrate it to the team
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state.