Assistant Store Manager

The TJX Companies, Inc.; Westford (MA); On-site; Full time

Job summary

Join a leading off-price retailer as a Deputy Store Manager at Marshalls in Westford, MA. Manage store operations, lead a passionate team, and enhance performance while providing exceptional customer service. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in a supportive, inclusive work environment.

Benefits

Employee discounts

401(k) match

Medical, dental, and vision coverage

Life insurance

Paid time off

Referral bonuses

Qualifications

• At least two years of retail management experience as a Store Manager or Deputy Store Manager.
• Proven ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills.

Responsibilities

• Enhance store performance by supporting sales results and managing expenses.
• Attract, recruit, and develop top talent.
• Implement strategies to achieve sales and customer service objectives.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Merchandising

Staff Management

Health and Safety

Loss Prevention

Job description

Marshalls

At TJX Companies, every day offers new opportunities for growth, exploration, and achievement. Join our vibrant team that values diversity, collaboration, and your development. Whether in our global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you'll find abundant opportunities to learn, thrive, and make an impact. Join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Deputy Store Manager

We are seeking a passionate Deputy Store Manager who fosters an inclusive and supportive environment. In this role, you will empower your team to create memorable "magical moments" for our customers. Every day presents new challenges and opportunities, making this a dynamic and rewarding role. If you enjoy working in a fast-paced, ever-changing environment, this position may be right for you.

Why work with us?

• We value integrity, respect, and teamwork, promoting a unique inclusive culture.
• Our comprehensive training and development programs provide the tools and resources for your growth.
• Enjoy employee discounts at our stores for you and eligible family members.
• We offer a range of global programs focused on physical, financial, and emotional well-being.
• Exciting career paths with opportunities for advancement.

Responsibilities:

• Enhance store performance by supporting sales results, managing expenses, and supervising key operations including merchandising, warehouse, cash areas, security, customer service, markdowns, planning, shipping, and receiving, with a focus on loss prevention and damage reduction.
• Attract, recruit, and develop top talent by providing comprehensive training and ongoing coaching. Serve as a mentor and role model, fostering a positive environment for both associates and customers.
• Communicate and implement action plans for projects, goals, initiatives, and changes within the store. Contribute to succession planning to meet future needs.
• Implement strategies to achieve sales, expense, and customer service objectives. Coordinate loss prevention and operational programs, and improve store layout and efficiency.

About You:

• At least two years of retail management experience as a Store Manager or Deputy Store Manager.
• Proven ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills, with the ability to influence and provide effective feedback and coaching.
• Skills in store operations, customer service, merchandising, staff management, health and safety, and loss prevention, with strong follow-up skills to execute tasks and initiatives.

If you're ready to invest your energy and passion, we look forward to meeting you. Join us to make a difference every day.

Benefits include: employee discount; 401(k) match; medical/dental/vision coverage; health savings account; FSA; life insurance; short/long-term disability; paid time off/vacation/sick/death/parental leave; PAE; incentive programs; auto/home insurance discounts; scholarship program; adoption/substitute maternity assistance; tobacco cessation; childcare/phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable conditions and may change. Contact your TJX representative for more information.

We are committed to a welcoming environment and competitive pay and benefits. TJX considers all applications regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity/expression, marital status, or military status, and provides accommodations for individuals with disabilities as required by law. Candidates with criminal records or arrest histories will be considered for employment.

Address: 11 Cornerstone Square Suite #700

Location: USA Marshalls Store 1199 Westford MA

This position is bonus and overtime eligible, with a starting pay range of $22.05 to $30.30 per hour, approximately $54,956.54 - $75,518.51 annually. Actual pay depends on skills, qualifications, and experience.