Assistant Store Manager

Sanel NAPA Auto Parts; Eliot (ME); On-site; Full time

Job summary

A leading automotive parts store seeks an Assistant Store Manager in Eliot, ME. The ideal candidate will leverage automotive expertise and customer service skills to lead a successful team and ensure operational excellence in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Experience in automotive or customer service preferred.
• Valid Driver’s license and satisfactory Motor Vehicle Record required.

Responsibilities

• Ensure safety protocols and foster a secure work environment.
• Manage store operations to maximize sales and customer service.
• Lead and train crew to deliver superior customer care.

Skills

Customer Service

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses

Tools

Inventory management systems

Job description

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Sanel NAPA Auto Parts provided pay range

This range is provided by Sanel NAPA Auto Parts. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $21.00/hr

Automotive Parts Store Assistant Manager

Drive Success: Join as an Assistant Manager

Location: Eliot, ME- In Person

Compensation: $18.00-21.00 Depending on Experience

Experience Level: Auto Parts preferred/ Customer Service preferred

Schedule: Monday- Friday 7:30am-6:00pm & Sat 8:00am- 4:00pm (8-10 hours a day)

Job Summary

As a Sanel NAPA Assistant Store Manager you will use your automotive or customer service expertise with both our wholesale and retail customers daily, serve as a leader to your teammates, and lead Sanel NAPA to be the dominant parts supplier in the market.

Essential Functions

• Ensure the safety of all team members and customers by adhering to safety protocols and fostering a secure work environment.
• Maintains unwavering execution of safety, health, and security standards.
• Excel in a fast-paced retail store environment.
• Understand, interpret, and comply with all Company policies.
• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability.
• Know how to provide daily leadership and create and sustain a culture of employee engagement.
• Know the importance of partnering with your teammates to drive company owned store initiatives.
• Leads a successful team, supports the store manager, and manages our fast-paced retail stores.
• Manage store operations to maximize sales, profits, and customer service.
• Build, coach, train and engage crew team to deliver superior levels of customer care and business results.
• Inventory protection, asset management, operational and safety issues.
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures.
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone.
• Other duties as assigned.
  
  

Education And Experience

• High school diploma or equivalent. Technical or trade school courses or degree completion.
• Valid Driver’s license and Satisfactory Motor Vehicle Record required in order to operate company vehicles.
• Effective communication skills as well as strong presentation and written skills.
• Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive.
• Passion for delivering customer care and building long term relationships.
• Thrive off working in a very fast paced and complex environment.
• Knowledge of cataloging and/or inventory management systems
• Able to diagnose problems, collect information, establish facts, draw valid conclusions, and resolve a variety of operational issues ranging from ordinary to complex.
• Able to Interpret and explain instructions, processes and policies including financial, inventory and operational reports, to establish programs and procedures, identify, and define operational problems where limited standardization may exist, and recommend a plan of action to resolve the problem(s).
• Ability to respond rapidly and effectively to changing requirements on short notice.
• Personal qualities of flexibility, integrity, and confidentiality.
• Acts in a professional manner by approaching others in a tactful manner; reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions, following through on commitments.
• Provides superior customer service to internal and external clients, customers, and employees.
  
  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to:

• Wear the proper personal protective equipment for each task, including, but not limited to, safety boots, safety glasses, hearing protection, gloves, hard hat, dust mask, etc.
• Regularly lift and/or move 10 pounds, frequently lift and/or move 25 pounds and occasionally lift and/or move 40 pounds. Ability to lift 60lbs in some situations.
• Ability to reach with hands and arms and use hands to finger, or handle objects, tools, and controls.
• Ability to stand, walk and climb stairs regularly.
• Ability to bend, twist, squat, stoop, kneel or crouch frequently.
• Ability to talk and/or hear frequently.
• Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to work both indoors and outdoors regularly in all elements.
  
  

Sanel NAPA is an equal opportunity employer and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.

Monday- Friday 7:30am-6:00pm & Sat 8:00am- 4:00pm (8-10 hours a day)

Full-Time

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Motor Vehicle Manufacturing

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