Assistant Store Manager

Journeys; Victoria (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading retail company is seeking a Store Manager Assistant in Victoria, Texas. The role involves supporting the Store Manager in recruiting, training, and managing store personnel, while ensuring sales goals are met. Candidates should have prior retail management experience and excellent customer service skills, with opportunities for growth within the company.

Benefits

Employee discounts

Excellent benefits

Opportunities for rapid promotion

Qualifications

• Prior retail management experience preferred.
• 6–12 months retail sales experience.
• Availability to work 45 hours per week, including nights and weekends.

Responsibilities

• Assist in recruiting and hiring high-caliber employees.
• Train and develop the sales team.
• Manage daily store operations in the absence of the Store Manager.

Skills

Interpersonal skills

Customer service skills

Leadership

Education

Retail management experience

Completion of training programs for Co-Manager or equivalent

Job description

Company Overview

Journeys is a teen retail leader specializing in footwear and unique specialty items including apparel, backpacks, hats, and accessories. With over 800 stores across all 50 US states, Puerto Rico, and Canada, we feature popular brands like Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude.

Through artistic partnerships, event sponsorships, exclusive content, collaborations with musicians, and community involvement, Journeys has become a significant part of teen and youth culture. Our in-store experience promotes energy, friendliness, passion, and inclusivity, encouraging self-expression. Journeys is more than a retailer—it's an attitude you can wear.

We are always looking for great people to join our team! For more information, visit: www.journeys.com/careers

Why Work for Journeys?

• We celebrate and reward success!
• Opportunities for rapid promotion for top performers — we promote from within
• We are a caring family with an Attitude That Cares
• We encourage individuality
• Work in a fun environment with the coolest people
• Operate with integrity and passion
• Enjoy excellent benefits and employee discounts
• Compensation includes base pay, sales commission, and bonus potential

Job Summary

Assist the Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to meet sales goals, control expenses, and safeguard assets.

Essential Job Functions

1. Meet and exceed sales goals and performance standards.
2. Assist in recruiting and hiring high-caliber employees.
3. Train and develop the sales team.
4. Provide feedback, coaching, and enforce company policies.
5. Implement company initiatives effectively.
6. Recognize and develop talented staff for growth.
7. Manage daily store operations in the absence of the Store Manager and Manager In Training.
8. Oversee Loss Prevention practices.
9. Communicate store needs effectively.
10. Resolve customer issues efficiently.
11. Ensure a fun, full-service customer experience.
12. Complete bank deposits.
13. Demonstrate and embody the Journeys culture.

Job Requirements

1. Prior retail management experience preferred.
2. 6–12 months retail sales experience.
3. Excellent interpersonal and customer service skills.
4. Desire to succeed in a fast-paced retail environment.
5. Willingness to learn.
6. Completion of training programs for Co-Manager or equivalent.
7. Availability to work 45 hours per week, including nights and weekends.
8. Ability to climb, reach, bend, lift up to 50 pounds, and stand for long periods.
9. Must be at least 18 years old; age requirements may vary by state.

Pay and Benefits

For more details on benefits, visit: www.journeys.com/careers. Compensation varies by location and role, and benefits may include medical, vision, dental insurance, vacation, and community service hours.

Pre-Application Disclosures

We are an equal opportunity employer committed to diversity and inclusion. For accommodations during the application process, contact [e-mail] or call [phone].