Assistant Store Manager

NAPA Auto Parts; Urbandale (IA); On-site; USD 40,000 - 55,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager in Urbandale, Iowa. The role involves leading a team, enhancing customer service, and driving store growth. Ideal candidates will have a background in automotive services and a commitment to customer care. Join a stable company with excellent benefits and opportunities for career development.

Benefits

Outstanding health benefits

401K

Ongoing development opportunities

Qualifications

• Experience in the automotive after-market service industry or willingness to learn.
• Ability to lift 60lbs in some situations.

Responsibilities

• Lead a successful team and manage store operations to maximize sales.
• Drive NAPA operational and marketing programs.
• Grow customer relationships and ensure a positive experience.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Know the importance of partnering with your teammates in order to drive company owned store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career the opportunities are endless!
• A Day in the life:
• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits and customer service
• Build, coach, train and engage crew team to deliver superior levels of customer care and business results
• Inventory protection, asset management, operational and safety issues
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

Qualifications

• High school diploma or equivalent. Technical or trade school courses or degree completion
• Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
• Passion for delivering customer care and building long term relationships
• Thrive off of working in a very fast paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60lbs in some situations
• And if you have this, even better:
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experiencE
• Entirely customer-centric (external/internal)
• ASE Certifications
• NAPA Know How
• Why NAPA may be the right place for you:
• Outstanding health benefits and 401K
• Stable company. Fortune 200 with a family feel
• Company Culture that works hard, yet takes care of employees
• Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

About Us

As one the largest global auto parts networks worldwide, our Automotive Group is a critical part of our organization. It services our customers across North America, Europe, Australia, and New Zealand. In North America, over 500,000 parts are sold under the NAPA brand name, and they’re widely recognized for their quality parts, quality service, and knowledgeable representatives. Our international supply chain provides fast, dependable, and seamless distribution of parts to our retail stores and customers.