Assistant Store Manager

Vassar College; United States; On-site; USD 38,000 - 41,000; Full time

Job summary

Vassar College Store is seeking an Assistant Director to support the Director in overseeing store operations, including sales floor activities, purchasing, pricing, merchandising, inventory control and accounting functions.

The role also involves training and supervising student staff, developing marketing programs, managing textbook adoptions and buyback, and ensuring effective campus-wide communication and collaboration.

Qualifications

• Supervisory or management experience in a retail setting.
• Understanding of retail operations, cash handling and customer relations.
• Familiarity with merchandising, inventory control and pricing processes.
• Excellent customer service and strong communication skills.
• Ability to work varied hours including nights and weekends.

Responsibilities

• Oversee opening and closing procedures.
• Direct staff and adjust tasks based on customer needs.
• Design merchandising setups and inform purchasing decisions.
• Support budget goals with cost-saving and revenue ideas.
• Hire, train, and schedule student employees.
• Manage textbook cycle from adoptions to buyback for student availability.
• Foster communications across campus with faculty, students and administration.
• Assist with marketing programs to boost store sales.
• Cover Store operations in Director's absence.
• Arrange campus pop-up events and manage social media communication.

Skills

Supervisory experience

Retail operations

Cash management

Customer relations

Merchandising techniques

Inventory control

Customer service

Written & verbal communication

Flexibility in hours

Education

Associate's degree or higher

Job description

Department Vassar College Store Job Family Administrator

Vassar College is deeply committed to providing equal employment opportunities to all applicants and employees by promoting an environment of transparency and respect for differences. We welcome applications from individuals of all backgrounds who meet the qualifications of a posting. If you need to request an accommodation to fully participate in the search process, please contact [e-mail].

Job Description Position Summary

The Assistant Director will assist the Director of the Store with the overall supervision of the Store operations including planning, organizing, coordinating and monitoring sales floor activities, shipping and receiving, course materials and general merchandise purchasing, pricing, merchandising, inventory control and accounting functions. This position will also assist with training, supervising, and evaluating assigned store staff.

Responsibilities

• Oversee and manage opening and closing procedures.
• Direct staff in daily tasks and re-prioritize work assignments as customer needs demand.
• Design merchandising set up and provides oversight into purchasing decisions.
• Maximize store growth by assisting the Director to develop, monitor and achieve budget goals through the implementation of cost-savings and revenue generating ideas/programs.
• Hire, train, and schedule student employees.
• Assist with the control of the textbook-cycle, from the solicitation of instructor book-adoptions to the purchase, sale and the return/buyback of textbooks to ensure student availability and cost efficiency.
• Establish effective communications both within the store, through regular staff meetings, and with the larger college community through positive, ongoing relationships via campus contacts with faculty, students and administration.
• Assist the Director to develop marketing programs to increase sales and promote the store as an integral part of the campus community.
• Oversee the Store in the absence of the Director.
• Arrange pop up events with Campus Community.
• Oversee social media communication.

Required knowledge, skills and abilities

• Demonstrated business management experience, including years of experience in a supervisory capacity or the equivalent combination of education and experience.
• Understanding of principles and practices of retail operations, cash management, business management and customer relations.
• Knowledge of merchandising techniques, physical inventory management and control.
• Must have excellent customer service, oral and written communication skills.
• Ability to work varied hours, days, nights, and weekends as business dictates.
• Ability to stand for long periods of time and occasionally lift and/or move up to 50 pounds.
• Ability to meet schedules and timelines.

Preferred knowledge, skills and abilities

• Associate's degree or higher.
• Retail management experience.

Compensation

The compensation for this position is $27.61 - $29.70 per hour When extending an offer, Vassar College considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, budget, and other market and organizational considerations. The starting salary range represents the College's good faith and reasonable estimate at the time of posting.