Assistant Store Manager

NAPA Auto Parts; Union Grove (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager in Union Grove, WI. This role involves leveraging automotive expertise and customer service skills to drive store growth and manage day-to-day operations. Successful candidates will lead the team to ensure maximum profitability while fostering a supportive environment for employee development.

Benefits

Outstanding health benefits

401K

Career growth opportunities

Supportive company culture

Qualifications

• Experience in the automotive aftermarket or willingness to learn.
• Ability to lift 60 lbs when necessary.
• Knowledge of inventory management systems.

Responsibilities

• Create a superior customer service experience.
• Provide daily leadership and manage store operations.
• Build, coach, and train the team.

Skills

Customer care

Leadership

Inventory management

Retail management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Be among the first 25 applicants

Job Description

Imagine a position where you can use your automotive or customer service expertise with both wholesale and retail customers daily, serve as a leader to your teammates, and help lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to achieve maximum market penetration, drive store growth, and increase sales and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with your teammates to drive store initiatives
• Care about people and profit
• Support your team and help them learn and grow their careers
• Lead a successful team, support the store manager, and manage in a fast-paced retail environment
• Manage store operations to maximize sales, profits, and customer satisfaction
• Build, coach, train, and engage the team to deliver excellent customer care and business results
• Oversee inventory protection, asset management, and safety issues
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas
• Implement operational and marketing programs while seeking continuous process improvements
• Develop customer relationships, assist with sales and service questions, and ensure a positive experience both in-store and on the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket, hobby/DIY, or willingness to learn automotive topics
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift 60 lbs when necessary
• Bonus if you have:
• Background or passion in automotive, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in parts stores, auto auctions, retail, auto body/collision, or food service management
• Customer-centric mindset (internal and external)
• ASE Certifications and NAPA Know How are a plus

Why NAPA?

• Outstanding health benefits and 401K
• Stable, Fortune 200 company with a family feel
• Supportive company culture that balances hard work with employee care
• Opportunities for career growth and ongoing development

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