Assistant Store Manager

Staples; Town of Webster (NY); In loco; USD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Weekly pay

Bonus plan

Paid time off

401(k) matching

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Career development

Descrizione del lavoro

Staples is hiring an Assistant Manager in Webster, NY to lead a busy store team and drive sales, service and customer engagement. You will build strong customer relationships, deliver total solutions, and guide a positive, inclusive store culture while ensuring readiness for business.

You will develop a high-performing team through coaching and training, manage merchandising opportunities, and help meet profit goals. Staples offers comprehensive benefits and growth opportunities.

Competenze

• 2+ years managing a sales team in retail or services.
• Experience coaching a team in a customer-centric, solutions-based environment.
• Ability to engage with customers and understand their needs.
• Strong communication, organization, planning, and adaptability.
• Review results against goals and strategize for growth.
• Manage conflict in a calm, cooperative manner.
• Honesty and integrity with customer and business information.
• Ability to work in a fast-paced, sometimes stressful environment.
• Ability to lift/move 10–50 pounds, climb ladders, stand and walk.

Mansioni

• Drive sales, services and customer engagement in the store and ensure the store is ready for business.
• Establish customer relationships that build loyalty and provide total solutions.
• Guide your team to be positive, inclusive, and collaborative while helping customers achieve their goals.
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling and driving conversions.
• Deliver coaching, training and role playing to lift performance and results.
• Attain sales and services goals, profit margin and execution of store operations.
• Establish business cadence for sales readiness and provide direction for merchandising opportunities.
• Assist with delegating operational tasks in partnership with the GM.
• Shared responsibility for total store operations and cost control as well as acting as Floor Leader.
• Champion company initiatives and adapt to changing responsibilities.

Conoscenze

Sales team management

Coaching

Customer engagement

Communication

Planning & organization

Goal setting

Conflict management

Integrity

Physical capability

Descrizione del lavoro

Assistant Managers

drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills And Experience

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred Skills And Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.