Assistant Store Manager

Staples; City of Albany (NY); Sur place; USD 42 000 - 66 000; Plein temps

Avantages offerts par ce poste

Full-time hours

Paid time off

Career development program

Weekly pay

Bonus plan eligible

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Associate discounts

Retail discounts

Résumé du poste

Staples is seeking an Assistant Manager to drive sales, service and customer engagement in the store. You and your team will build customer loyalty, deliver total solutions, and guide staff to be positive and collaborative while helping customers achieve their goals. Immediate hiring is noted.

Lead a high-performing team, coach for results, and ensure store operations meet profit and service targets. Staples offers a comprehensive benefits package and opportunities for growth in a fast-paced

Qualifications

• 2+ years managing a sales team in a retail or services industry
• Experience coaching a team in a customer-centric environment
• Ability to engage customers and understand their needs
• Strong communication, organization, and planning skills
• Ability to adapt to changing business priorities
• Ability to manage conflicts in a cooperative manner
• Integrity in handling customer and business information
• Capability to work in a fast-paced environment
• Physical ability to lift/move materials as needed

Responsabilités

• Lead and develop a high-performing team to deliver an exceptional store experience
• Drive sales, service and customer engagement in the store
• Provide coaching, training and role playing to improve performance
• Achieve sales and service goals, control costs, and execute store operations
• Set the daily business cadence and delegate merchandising tasks as needed
• Support the GM in store operations and cost control
• Champion Staples initiatives and adapt to change

Connaissances

Leadership

People management

Coaching

Customer engagement

Retail operations

Communication

Description du poste

Assistant Managers

drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential Skills And Experience

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Preferred Skills And Experience

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.