Assistant Store Manager

The Normal Brand; Texas; On-site; USD 100,000 - 125,000; Full time

Job summary

Join a fast-growing apparel company as an Assistant Store Manager, where you will inspire a dynamic team and drive exceptional customer experiences. This role is pivotal in maintaining high customer service standards, managing inventory, and creating a welcoming environment for guests. With a focus on teamwork and a fun atmosphere, you will help cultivate a culture of excellence while ensuring the store meets the brand's standards. If you are a goal-oriented individual with a passion for retail and a knack for leadership, this opportunity is perfect for you to shine in a vibrant and supportive setting.

Benefits

Employee Discount

Health Benefits

401k

Bonus Opportunities

Qualifications

• 1-2 years of retail experience required, preferably in apparel.
• Strong customer service and team leadership skills are essential.

Responsibilities

• Lead and inspire the team to enhance customer experience.
• Monitor inventory and maintain store standards.

Skills

Retail Apparel Experience

Customer Service

Problem Solving

Organization

Team Player

Data-Driven

Communication Skills

Flexibility

Tools

Microsoft Word

Microsoft Excel

Google Drive

Shopify

Shopify POS

Job description

The Normal Brand is a fast-growing apparel company that sells clothing and accessories online and in over 600 stores in the US. We're hiring for our store in CoolSprings Galleria, and we need a hardworking, personable, goal-oriented Assistant Store Manager. Each store is a unique experience where a clean, high energy, and fun environment is of utmost importance.

Responsibilities

• Inspire, develop and lead team to drive an excellent customer experience and revenue
• Implement high customer service standards throughout the store and team
• Create and maintain relationships with our guests
• Encourage suggestive selling to maximize revenue
• Monitor inventory and replenish sales floor as needed
• Maintain a clean store and merchandise to Normal standards
• Give constructive feedback on product sell-through to Store Manager
• Mentor and develop team through clear communication
• Educate and train team on product knowledge
• Support Store Manager on any aspect of the business
• Embrace an environment that is respectful in communication
• Responsible for securing store

Minimum Requirements

• 1-2 years retail apparel experience
• Eager to learn through feedback and solve problems in a fast-paced environment
• Experience working with and/or managing inventory
• Superior organization and time management
• Team player, has fun, and takes ownership
• Self-starter
• Independent, goal-oriented, data-driven, competitive, and positive energy
• People person - approachable, friendly
• Strong retail business acumen
• Inventory integrity
• Proficiency with Microsoft Word, Excel, and Google Drive
• Ability to adapt quickly to new systems and processes
• Flexible availability, nights, weekends, and holidays
• 38-40 hours to maintain full-time status

What Will Make You Stand Out

• 3+ years of retail management experience
• Fashion/apparel industry experience
• Passion for making people happy
• Proficiency with Shopify and Shopify POS
• Strong integrity
• Excellent fashion sense
• Self-awareness
• Humble, hungry, and smart

Benefits

• Paid hourly and bi-weekly
• Bonus opportunities
• Employee Discount
• Health Benefits
• 401k

Please submit a cover letter along with your resume.

Job Types: Full-time