Assistant Store Manager

PUMA Group; Sunrise (MN); On-site; USD 57,000 - 95,000; Full time

Job summary

PUMA Group is seeking an Assistant Store Manager who is passionate about delivering exceptional customer service while achieving sales and profitability goals. You will support in recruiting and training top talent, ensuring a high-performance culture, and maintaining a compliant and safe working environment.

Qualifications

• Experience in customer service-oriented retail environment, preferably in apparel/footwear.
• Ability to exceed sales goals and manage complex issues.
• Required to work non-traditional hours including weekends, evenings, and holidays.

Responsibilities

• Ensure high standards of customer experience in accordance with brand values.
• Assist Store Manager with recruitment, training, and payroll control.
• Act as Store Manager in their absence and manage Loss Prevention programs.

Skills

Customer service orientation

Sales proficiency

Team player

Communication

Quick learner

Education

2 - 4 years management experience

Tools

MS Office

Job description

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SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

YOUR MISSION:

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Will act as Store Manager when the Store Manager is away from the store for any reason
• Manage and monitor Loss Prevention education and awareness programs
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Attend off-site training and position related meetings as required; travel may be required
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
  
  

YOUR TALENT:

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly
  
  

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service and Sales

• Industries

  Manufacturing, Retail, and Retail Apparel and Fashion

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