Assistant Store Manager

The Salvation Army San Francisco; San Rafael (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

The Salvation Army San Francisco seeks a full-time Assistant Manager for their retail department in San Rafael. The role involves supporting daily operations, supervising staff, training new employees, and maintaining store standards. Ideal candidates will have strong communication skills, retail experience, and a high school diploma or equivalent. This position offers benefits and a dynamic work environment.

Qualifications

• Minimum of one year of retail experience; supervisory experience preferred.
• Effective communication skills with management, staff, customers, and donors.
• Valid driver’s license and access to a vehicle required.

Responsibilities

• Partner with the Store Manager in daily store operations.
• Provide coaching, training, and development to staff.
• Manage cash flow, safekeeping, and banking procedures.

Skills

Communication Skills

Leadership

Education

High School Diploma or equivalent

Tools

POS/Cash Register

Job description

PLEASE USE THIS LINK: Job Board Website

KEYWORDS: Assistant Manager; Shift Supervisor

DEPARTMENT: RETAIL

STATUS: FULL-TIME, with Benefits

QUALIFICATIONS:

• High School Diploma or equivalent.
• Minimum of one year of retail experience; Supervisory experience preferred.
• Ability to operate POS/Cash Register, schedule, and supervise store employees.
• Valid driver’s license, proof of insurance, access to a vehicle.
• Pass a background check including Criminal History and Sex Offender Registry.
• Effective communication skills with management, staff, customers, and donors.

PHYSICAL REQUIREMENTS:

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist.
• Ability to grasp, push, pull objects like carts, fixtures, furniture, and merchandise.
• Operate a telephone.
• Lift up to 50 lbs.
• Perform repetitive motion tasks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Partner with the Store Manager in daily store operations.
• Take responsibility for store operations in the absence of the Store Manager and Assistant Manager.
• Provide coaching, training, and development to staff.
• Maintain good relations with customers and donors; resolve complaints efficiently.
• Communicate personnel issues to the District Sales Manager in the absence of managers.
• Coordinate team meetings during shifts.
• Supervise employee duties to ensure compliance with directives.
• Train new staff on store policies and customer service standards.
• Complete tasks assigned by management.
• Manage paperwork related to Time and Attendance.
• Maintain store standards, inventory, and cleanliness.
• Oversee Back Room Processing and Donation Attendants in the absence of managers.
• Manage cash flow, safekeeping, and banking procedures.
• Attend monthly and weekly store meetings.
• Ensure safety measures and report hazards.
• Protect property and consider transfer between stores if needed.
• Implement loss prevention measures.
• Perform additional duties as assigned.