Assistant Store Manager

CH Carolina Herrera; San Jose (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading fashion retail company is seeking an Assistant Store Manager in San Jose, CA. The role involves supporting the Store Manager in achieving sales goals, training staff, and ensuring efficient store operations. Ideal candidates will demonstrate strong leadership, client relations skills, and a results-oriented mindset.

Qualifications

• Strong experience in client relations.
• Ability to lead, develop, motivate, and influence people.
• High motivation and eagerness to learn and grow.

Responsibilities

• Assist the Store Manager with daily reports and KPI performance.
• Support staff training and development to meet customer expectations.
• Handle customer complaints effectively.

Skills

Leadership

Motivation

Client Relations

Business Vision

Results-oriented

Job description

Assistant Store Manager - Job Description:

The Assistant Manager will assist the Store Manager in achieving sales goals and ensuring efficient store operations.

Responsibilities include, but are not limited to:

1. Assisting the Store Manager with duties and tasks, and assuming their role in their absence (daily reports, action plan implementation, KPI performance).
2. Supporting staff training and development to meet customer expectations aligned with company values and goals.
3. Ensuring proper implementation of company guidelines, processes, and procedures.
4. Motivating staff and maintaining a positive work environment.
5. Maintaining high standards of store housekeeping.
6. Handling customer complaints effectively.
7. Growing and understanding the client database.
8. Complying with all sales policies and procedures.
9. Unpacking, hanging, folding merchandise, stock checks, and securing security tags when needed.
10. Monitoring staff training, acting as a role model for internal procedures, standards, and product knowledge.
11. Sharing knowledge as a brand expert to develop staff and achieve store goals.

Competencies:

• Ability to lead, develop, motivate, and influence people.
• Business vision.
• Results-oriented.
• Ability to work under pressure while maintaining a positive attitude.
• High motivation and eagerness to learn and grow.
• Strong experience in client relations.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Sales

Industries: Apparel & Fashion, Retail