Assistant Store Manager

Jetro Restaurant Depot; San Jose (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid PTO

Paid holidays

Tuition reimbursement

Disability coverage

Employee assistance program

Job summary

Jetro Restaurant Depot in San Jose is seeking an Assistant Store Manager to support retail, grocery and warehouse operations. You will help drive performance, enforce policies, and maintain standards across all departments with the Store Manager.

The role emphasizes audit readiness, cross-department coordination, staffing support, and strong customer service to resolve issues. A track record in multi-department operations and the ability to manage priorities is preferred, with a focus on safety

Qualifications

• Experience in retail, warehouse or grocery environments.
• Leadership or supervisory support experience.
• Strong organizational and problem-solving skills.
• Ability to manage multiple priorities and coordinate activities.
• Excellent communication and teamwork abilities.
• Proficiency with Microsoft Office (Excel, Outlook).

Responsibilities

• Support daily retail, grocery and warehouse operations across departments.
• Enforce compliance with company policies, procedures and audits.
• Monitor sales, inventory accuracy, shrink and standards execution.
• Reinforce accountability with department managers.
• Assist with staffing, scheduling and team coordination.
• Support inventory control, receiving, merchandising and processes.
• Maintain customer service standards and resolve escalated issues.
• Ensure safety, food safety and regulatory compliance.
• Report operational risks or gaps to the Store Manager.
• Maintain branch organization, cleanliness and readiness.

Skills

Leadership

Organization

Problem-solving

Communication

Coordination

Multitasking

Microsoft Office

Tools

Excel

Outlook

Job description

Job Summary

The Assistant Store Manager supports overall retail, grocery and warehouse operations by assisting in driving performance, ensuring compliance, and maintaining operational standards across all departments. This role works closely with the Store Manager to support execution, reinforce accountability, and ensure alignment with company policies, audit expectations, and operational goals.

JOB DETAILS

Job Summary

The Assistant Store Manager supports overall retail, grocery and warehouse operations by assisting in driving performance, ensuring compliance, and maintaining operational standards across all departments. This role works closely with the Store Manager to support execution, reinforce accountability, and ensure alignment with company policies, audit expectations, and operational goals.

Key Responsibilities

• Support daily retail, grocery and warehouse operations across all departments to ensure efficient execution and alignment with company standards
• Assist in enforcing compliance with company policies, procedures, and audit requirements
• Monitor operational performance including sales, inventory accuracy, shrink, and execution of standards
• Reinforce accountability with department managers to ensure responsibilities are consistently executed
• Support audit readiness and assist in implementing corrective actions from audit results
• Assist with staffing, scheduling, and coordination of team activities
• Support execution of inventory control, receiving, merchandising, and operational processes
• Maintain strong customer service standards and assist in resolving escalated issues
• Ensure adherence to safety, food safety, and regulatory requirements
• Communicate operational risks, issues, or gaps to the Store Manager
• Support maintaining overall branch organization, cleanliness, and operational readiness

Qualifications

• Previous experience in retail, warehouse, or grocery
• Strong understanding of multi-department retail operations
• Experience working in a leadership or supervisory support role
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities
• Strong communication and coordination skills
• Basic proficiency in Microsoft Office (Excel, Outlook, etc.)

Preferred Qualifications

• Experience in Assistant Store Manager or similar leadership support role
• Familiarity with operational audits and compliance standards
• Experience in high-volume retail or wholesale environments

Work Environment / Expectations

Primarily retail, grocery or warehouse environment. Requires active involvement in daily operations across all departments, including time spent on the floor supporting execution. May require schedule flexibility based on business needs.

Benefits & Perks

• Medical, Dental, and Vision Insurance Coverage
• 401(k) Retirement Plan with Employer Match
• Paid Time Off (PTO) in accordance with company policy
• Six (6) Paid Company Holidays
• Tuition Reimbursement Program (subject to eligibility and plan guidelines)
• Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
• Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
• All benefits are subject to eligibility requirements and plan terms

Job Ref #: e8f8768a-1087-4af6-b0bc-538af3b4392e

Date Posted: 2024-11-06