Assistant Store Manager

NAPA Auto Parts; Royal Pines (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company in the automotive parts industry is seeking an Assistant Store Manager who will leverage their customer service expertise to enhance the store's performance. The role involves leading a team, managing operations, and ensuring customer satisfaction. Candidates should have a high school diploma and a passion for the automotive industry. The company offers a family-oriented culture with opportunities for career development.

Benefits

Health Benefits

401K

Opportunities for Career Development

Qualifications

• Experience or willingness to learn about the automotive aftermarket industry.
• Ability to thrive in a fast-paced, complex environment.

Responsibilities

• Create a superior customer service experience to maximize market penetration.
• Lead a successful team, support the store manager, and manage store operations.
• Drive operational and marketing programs, aiming for continuous improvement.

Skills

Customer Care

Leadership

Inventory Management

Education

High School Diploma

Technical or Trade Courses

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

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Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with teammates to drive store initiatives
• Care about people and profit
• Support learning and career growth within the team
• Lead a successful team, support the store manager, and manage store operations
• Manage inventory, safety, and operational issues
• Ensure cleanliness and readiness of all store areas
• Drive operational and marketing programs, aiming for continuous improvement
• Build customer relationships and ensure positive experiences both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade courses preferred
• Experience or willingness to learn about the automotive aftermarket industry
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift up to 60 lbs
• Preferred: automotive industry background, ASE certifications, NAPA Know How, experience in retail or related fields

Benefits and Culture

• Health benefits and 401K
• Stable, Fortune 200 company with a family-oriented culture
• Opportunities for career development and leadership

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