Assistant Store Manager

Psycho Bunny; Rosemont (IL); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

Monthly Bonus Program

401(k) with 5% company match

Health, Dental, and Vision coverage

EFAP (Employee Assistance)

2 weeks vacation + wellness days

Employee discount

Job summary

Psycho Bunny in Rosemont, IL is seeking an Assistant Store Manager to help drive sales culture, coach the team, and guarantee an exceptional guest experience in a premium fashion environment.

Reporting to the Store Manager, you will lead daily operations, recruit and train staff, and execute brand programs while ensuring KPIs and profitability are achieved. This on-site role requires a flexible schedule and a passion for bold retail.

Qualifications

• 3+ years of experience in a similar retail management role.

Responsibilities

• Support the Store Manager in managing day-to-day store operations to meet KPIs and profitability goals.
• Support recruitment, training, development and succession of high-performing team members.
• Promote the Psycho Bunny brand values and customer-centric selling culture.
• Implement programs, policies, and initiatives; coordinate store needs and timelines.
• Lead training and execution across business, operations, and guest service areas.

Skills

Retail management

Communication

Job description

Join the Bold Side of Retail!

Assistant Store Manager - Fashion Outlets of Chicago (on-site)

Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The opportunity

Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

• Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
• Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members
• Positively communicates and demonstrates the Brand values, attitude and culture.
• Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.
• Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.
• Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards.
• Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
• Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
• Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth.
• Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
• Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to \"make it right\" for guests.
• Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards.
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.
• You must be able to work a flexible schedule, including nights, weekends, and holidays.
• You may be required to open and close the store as needed.

Your Toolkit

• 3+ years of experience in a similar retail management role.
• You must be able to work a flexible schedule, including nights, weekends, and holidays.
• You have strong communication skills and can foster a customer-focused selling culture.

Compensation

Base pay: $51,000 - $54,000 / annually

Total Pay with Bonus: $55,800 - $58,800 / annually

Perks of the Psycho Bunny Life
We believe in rewarding our leaders with benefits that actually matter.
Here is what's waiting for you:

• A competitive base salary
• Monthly Bonus Program
• Fun, high-stakes competitions to earn even more.
• 401(k) with a 5% company match.
• Comprehensive Health, Dental, and Vision coverage, plus an Employee/Family Assistance Program (EFAP).
• Two (2) weeks of vacation plus five (5) wellness days to keep you feeling your best.
• Free monthly clothes so you can rock the brand
• An exclusive, generous employee discount
• Be part of a winning team with an opportunity for growth in an aspiring brand

Diversity & Inclusion

Are you excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business needs, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

We thank all applicants; however, only those selected for an interview will be contacted.