Assistant Store Manager

Psycho Bunny; Livermore (CA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Group Insurance coverage

401K with match

Employee/Family Assistance Program

2 weeks vacation + PTO

Discount on Psycho Bunny products

Growth opportunities

Collaborative, passionate team

Job summary

Psycho Bunny in the San Francisco Premium Outlets is seeking an Assistant Store Manager to lead daily operations, drive sales, and uphold brand standards on-site.

You will recruit, train, and develop team members, coach performance, and ensure exceptional guest experiences while executing store initiatives. Fluency in English and Spanish is required; with a competitive hourly salary and full benefits, including insurance, 401(k), and vacation.

Qualifications

• 3+ years of experience in a similar retail management role.
• Fluent in English and Spanish.

Responsibilities

• Assist the Store Manager in day-to-day store operations to meet KPIs and financial goals.
• Support recruitment, training, development, and succession of team members.
• Uphold brand values and customer experience standards on the sales floor.
• Execute store programs, policies, and seasonal initiatives with the Store Manager.
• Lead by example to coach staff and ensure excellent guest service and omnichannel programs.
• Coordinate health and safety standards and maintain a safe working environment.
• Engage in career discussions and develop team members' personal growth.

Skills

Retail management

Bilingual English/Spanish

Job description

Join the Bold Side of Retail!

Assistant Store Manager - San Francisco Premium Outlets (on-site)

Ready to hop into something extraordinary? We're Psycho Bunny, the rebellious, refined clothing brand turning heads with our premium quality, vibrant style, and unmistakable logo. With over 200 points of sale worldwide (and counting!), we're on a mission to redefine bold standards in retail.

The opportunity

Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short- and long-term planning and expense control. They guarantee consistently high customer experience within the Store per Psycho Bunny’s core values and service standards.

Your Daily Adventures

• Support the Store Manager in managing the day-to-day operations of the store to ensure the store meets key performance indicators and profit and loss expectations
• Support the Store Manager with the recruitment, training, development and succession of high-performing, results-driven Team Members
• Positively communicates and demonstrates the Brand values, attitude and culture.
• Through direction of the Store Manager, ensures successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.
• Cooperates with the Store Manager to develop clear action plans for store and thrives to achieve objectives, deliverables and timelines of plan.
• Through direction from the Store Manager, takes accountability for training and execution of in-store in all areas, including business, operations, and sales/customer service, to ensure all employees are trained in Retail Standards.
• Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product educations, and supporting in-store transactions and omnichannel programs (e.g., buy online pickup in store, phone sales, and ship from store options).
• Support the store’s recruiting and hiring process, onboarding training, and overall performance management activities.
• Engage in career discussions to support and reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth.
• Move dynamically on the floor to assess and fulfill the needs of the business, team, and guests.
• Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to "make it right" for guests.
• Execute along with the Store Manager all requirements concerning applicable Health and Safety Standards & Covid-19 to maintain a safe and compliant working atmosphere for all Store Team Members & customers.
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.

Your Toolkit

• 3+ years of experience in a similar retail management role.

• Required: Fluent in Spanish and English

Hiring Range

• $25/hourly
• Full benefits package

Why Choose the Psycho Bunny Life?

• Group Insurance coverage, including health, dental, and vision
• 401K, which includes a generous match
• An Employee/Family Assistance Program
• 2 weeks of vacation & additional paid time off
• Sweet discount on the coolest fits
• Room to grow in a rapidly expanding brand
• Surrounded by smart and passionate people

Diversity & Inclusion

Are you excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your experience doesn't perfectly match the listed requirements, we encourage you to apply anyway - you could be a great fit for this or other positions.

Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business needs, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

We thank all applicants; however, only those selected for an interview will be contacted.