Assistant Store Manager

Staples, Inc.; Riverside (CT); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Bonus plan

401(k) match

Health insurance

Vision insurance

Dental insurance

Paid time off

Career development

Associate discounts

Resumo da oferta

Staples, Inc. seeks an Assistant Manager to drive sales, service and customer engagement in-store. You and your team build loyalty, provide total solutions and guide a positive, inclusive culture. Hiring immediately and full-time with strong perks.

You will lead a high-performing team, coach through training and role plays, and ensure execution of store operations while maintaining a customer-centric environment.

Qualificações

• 2+ years managing a sales team in retail or services.
• Experience coaching a customer-centric, solutions-based team.
• Able to engage customers and understand their needs.
• Strong communication, organization and planning skills.
• Ability to review results vs. goals and plan growth.
• Manage conflict in a constructive, cooperative way.
• Act with honesty and integrity regarding customer data.
• Able to work in a high-paced, sometimes stressful environment.
• Able to lift/move 10–50 pounds, climb ladders, stand and walk.

Responsabilidades

• Provide strong leadership in community, customer service, sales and team development.
• Ensure store culture reflects Staples values and community commitment.
• Develop a high-performing team delivering an exceptional store experience.
• Coach, train and role-play to deliver results and coaching for growth.
• Achieve sales and service goals, margins and store operations.
• Set business cadence for sales readiness and merchandising direction.
• Assist with delegating tasks with the GM and share store operations responsibility.

Conhecimentos

Sales team management

Coaching

Customer engagement

Communication

Goal tracking

Conflict management

Integrity

Team collaboration

Physical ability

Descrição da oferta de emprego

Assistant Managersdrive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer's needs and grow the business.You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiringimmediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as actingas the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential skills and experience:

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environment
• Must be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range,climb ladders, stand and walk continuously

Preferred skills and experience:

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.