Assistant Store Manager

Staples, Inc.; Salisbury (MD); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Career development

Bonus eligibility

401(k) with company match

Medical/dental/vision insurance

Associate discounts

Retailer discounts

Job summary

Staples, Inc. in Salisbury, MD is hiring Assistant Managers to drive sales, service and customer engagement in-store, building loyalty and delivering total solutions. You and your team will foster positive, inclusive and collaborative culture while guiding customers to goals.

Hiring immediately. You will lead a high-performing team, align with Staples values, coach staff, and ensure strong performance through coaching, merchandising leadership and community engagement.

Qualifications

• 2+ years leading a retail sales team.
• Strong communication and planning skills.
• Ability to adapt to changing priorities.
• Ability to understand customer needs.
• Conflict resolution and teamwork.
• Lifts 10–50 lb materials.

Responsibilities

• Develop a high-performing team delivering exceptional store experiences and total solutions.
• Coach and train team to deliver results.
• Achieve sales, service goals and operations execution.
• Establish cadence for sales readiness.
• Guide daily merchandising opportunities.
• Delegate tasks with GM.
• Share responsibility for operations and cost control as Floor Leader.
• Champion company initiatives and adaptability.

Skills

Sales team leadership

Strong communication

Planning and organization

Conflict management

Customer needs understanding

Adaptability

Lifting ability 10–50 lb

Job description

Assistant Managersdrive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business.You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiringimmediately.

Get great perks.

• Full-time hours, generous paid time off, career development program and weekly pay
• Bonus plan eligible
• Compensation is based on qualifications and experience
• 401(k) with company match
• Full medical, dental and vision insurance
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• And many more benefits

Provide strong leadership in community, customer service, sales, and team development.

• Ensure that the store culture embodies Staples values and its commitment to the community
• Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
• Develop team to deliver results through coaching, training, and role playing
• Attain sales and services goals, profit margin and execution of store operations
• Establish business cadence for sales readiness
• Provide direction daily for merchandising opportunities within the store
• Assist with delegating operational tasks in partnership with the GM
• Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
• Champion company initiatives, being adaptable and flexible to change and responsibilities

Essential skills and experience:

• 2+ years managing a sales team in a retail or services industry
• Experience managing and coaching a team in a customer-centric, solutions-based environmentMust be able to engage and speak to customers and understand their needs
• Strong communication, organization, planning and adaptive to changing business priorities
• Review results against business goals and strategies and deliver plans for growth and improvement
• Manage conflict in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to work cooperatively in a high paced and sometimes stressful environment
• Ability to lift/move materials in the 10 - 50 pound range,climb ladders, stand and walk continuously

Preferred skills and experience:

• Experience using financial metrics to track sales progress to drive profitable sales and margins
• Ability to network and engage with the community

Staples does not sponsor applicants for work visas for this position.