Assistant Store Manager

DICK'S Sporting Goods; Portsmouth (NH); On-site; USD 65,000 - 85,000; Full time

Job summary

Join DICK'S Sporting Goods as an Assistant Store Manager in Portsmouth, NH, where you will lead operations and ensure excellent customer service. This role involves team development, community engagement, and managing store performance. If you have a passion for sports and are ready to make a difference, apply today!

Qualifications

• 1-3 years of retail management experience or customer-focused experience.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Manage day-to-day operational aspects of the store department.
• Drive customer service excellence and team accountability.
• Support community involvement and team development.

Skills

Problem-solving

Analytical skills

Coaching

Job description

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At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

Overview

DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.

The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.

• Responsible for managing the day-to-day operational aspects of their store department.
• Operationally plans and organizes both short-term and long-term, with the guidance of the Store Manager.
• Actively recruits in the community and supports opportunities for teammates to give back to their community.
• Partners with store leadership team to hire a strong, inclusive, and diverse team and manage store workforce planning (including payroll budget and scheduling).
• Holds team accountable for meeting operational guidelines, brand standards, customer service expectations and company policies.
• Drives shrink results through compliance to all guidelines involved with safety, loss prevention, and cash-handling procedures.
• Transparently communicates and finds creative ways to build an engaging environment for the team.
• Passion for coaching and development of oneself and others; infuses learning into day-to-day leading.
• Creates an inclusive store environment where everyone (teammates & customers) feels safe, welcome, and is treated with respect.
  
  

Qualifications

• 1-3 years of retail management experience (or customer-focused experience)
• Strong problem-solving ability and analytical skills
• Flexible availability – including nights, weekend, and holidays

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing, Retail, and Sporting Goods Manufacturing

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