Assistant Store Manager

BJ's Wholesale Club; Portsmouth (NH); On-site; USD 69,000 - 80,000; Full time

Job summary

BJ's Wholesale Club is seeking a manager to oversee club operations, ensuring policies are met and positive member experiences are delivered. The role involves leadership, operational efficiency, and team performance assessment in a collaborative environment. Join a team committed to outstanding service and convenience for our members.

Benefits

Free BJ's Inner Circle membership

Generous time off programs

401(k) plan with company match

Health Savings Account (HSA)

Qualifications

• Experience in wholesale, retail, grocery, or management preferred.
• Open shift availability.
• Minimum age of 18 years.

Responsibilities

• Oversee specific areas of the club such as Operations, Merchandising, Member Services, or Perishables.
• Provide leadership and direction, assessing team performance.
• Ensure operational processes are followed.

Skills

Leadership

Communication

Basic computer skills

Education

High school diploma

Tools

MS Word

Excel

Job description

Join our team of more than 34,000 members supporting our communities in our Club Support Center, 235+ clubs, and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow, and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on products and services for their families and homes.

The Benefits of working at BJ's

• BJ's pays weekly
• Eligible for free BJ's Inner Circle and Supplemental memberships
• Generous time off programs including Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs, including three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)

Eligibility requirements vary by position; medical plans vary by location.

Role Overview

The manager oversees specific areas of the club such as Operations, Merchandising, Member Services, or Perishables. They serve as a leader by providing direction, oversight, and ensuring company expectations are met. Responsibilities include establishing efficiencies, maintaining policies and procedures, delivering positive Member experiences, and ensuring a safe environment. The manager may function as the Manager on Duty (MOD), managing the entire club during assigned shifts.

Major Tasks, Responsibilities, and Key Accountabilities

1. Understanding and implementing club policies and procedures across all areas.
2. Providing leadership and direction, assessing team performance, and developing talent.
3. Evaluating departmental performance to maximize sales and profits.
4. Communicating departmental activities effectively to team members and management.
5. Performing self-audits and control procedures for compliance.
6. Ensuring operational processes are followed, particularly in receiving, asset control, HR, and cash handling.
7. Monitoring customer service levels to ensure positive experiences.
8. Establishing operational efficiencies and reviewing budgets and P&L statements for profit opportunities.
9. Maintaining the building, equipment, furniture, and fixtures.
10. Focusing on specific areas such as Club Operations, Merchandising, Perishables, or Membership Services, with additional responsibilities as assigned.

Qualifications

• Knowledge of store operations, receiving, asset control, maintenance, HR, and cash procedures.
• Basic computer skills (MS Word, Excel, Email).
• High school diploma or higher; experience in wholesale, retail, grocery, or management preferred.
• Leadership skills including managing teams, training, and results-driven communication.
• Open shift availability.
• Minimum age of 18 years.

Job Conditions

• Frequent movement on hard surfaces; may need to bend, handle, reach, or stoop.
• Ability to lift objects up to 30 pounds; may need assistance for heavier objects.
• Indoor work with exposure to temperature extremes, loud noises, and cleaning agents.

Salary range starting from $69,500.00, based on various factors including location, education, experience, and qualifications.