Assistant Store Manager

ColumbiaSportswear; Philadelphia (Philadelphia County); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player seeks an Assistant Store Manager to join their dynamic team. In this role, you will support the Store Manager in driving store operations, enhancing customer service, and fostering a positive work environment. You will lead a diverse team, ensuring effective training and performance management while maintaining optimal inventory levels. This position offers opportunities for professional growth and development in a supportive atmosphere. If you are passionate about retail and enjoy creating memorable customer experiences, this role is perfect for you.

Benefits

Quarterly Bonus Program

Comprehensive Medical Plan

Dental and Vision Plans

401(k) with company matching

Tuition Assistance Program

Employee Assistance Programs

Floating Holidays

Employee discounts

Qualifications

• 5+ years of experience in retail leadership roles.
• Ability to operate in-store computerized systems and POS systems.

Responsibilities

• Lead and direct diverse store staff for optimal performance.
• Assist in hiring, training, and coaching store associates.
• Maintain inventory levels and implement action plans for store goals.

Skills

Point of Sales (POS) system operation

Effective communication

Judgment and problem-solving

Education

High School Diploma or GED

Job description

Total Rewards: Quarterly Bonus Program to award store performance, Comprehensive Medical with FSA/HSA options, Dental, Vision, and Well-being plans, 401(k) participation with company matching.
Wellbeing support: Routine Time Off that starts immediately, Floating Holidays, Quarterly reimbursement program to support your health and fitness, and Employee Assistance Programs (EAP) which provide access to free mental health services, financial services, discounts on fitness programs, and more.
Community impact: We give back with paid DEI Hours and Volunteer Hours to support your passions!
Growth opportunities: Grow your career with the Tuition Assistance Program and learning/development courses.
Employee discounts from all our brands including Columbia, prAna, Sorel, and Mountain Hardwear.

ABOUT THE POSITION

With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable consumer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As an Assistant Store Manager, you will be a key member of the Store Leadership Team and you will assist the Store Manager to ensure effective store operations. This role executes strategies to improve customer service, drive store sales, and increase profitability. By being a positive role model and leader, the role will support the Store Manager in creating an environment focused on positive teamwork and excellent customer service.

HOW YOU’LL MAKE A DIFFERENCE

• Provides leadership and direction to the diverse store staff, including supervisors and associates.
• Executes and supports plans to enhance employee productivity and performance.
• Assists the Store Manager in interviewing, hiring, training, and coaching of a diverse staff as necessary.
• Provides coaching and direction on a day-to-day basis to ensure staff performance standards are met.
• Maintains appropriate inventory levels through effective replenishment, organization, shrink control and communication.
• Assists the Store Manager with the development and implementation of action plans to address any issues relating to store sales, goals, safety, training and personnel development.

YOU HAVE

• No specific education required (High School Diploma or GED preferred)
• 5+ years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone
• Ability to use judgment to identify and resolve day-to-day technical and operational problems
• Effective communication skills; able to exchange ideas and information with store leadership team, associates and consumers

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.
• Occasionally requires the ability to work in place.
• Ability to clearly communicate with others.
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.

Columbia Sportswear is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

The Know Your Rights poster is available here: https://www.eeoc.gov/poster. The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pdf.

Columbia Sportswear is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.

If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.