Assistant Store Manager

SEPHORA; Palo Alto (CA); On-site; USD 73,000 - 86,000; Full time

Job summary

SEPHORA seeks an Assistant Store Manager in Palo Alto to support daily store operations, enhance sales, and lead a dedicated team. Ideal candidates have strong leadership skills and experience in high-volume retail settings. Join the vibrant Sephora team and make a significant impact on client experiences.

Benefits

Disability insurance

401(k)

Medical insurance

Vision insurance

Paid paternity leave

Paid maternity leave

Qualifications

• 3-5 years of experience managing in retail or hospitality.
• Ability to lift and carry up to 50 pounds.
• Flexible availability to work a retail schedule.

Responsibilities

• Assist in overseeing daily store operations.
• Lead and motivate a team of associates.
• Ensure high levels of client satisfaction.

Skills

Leadership

Communication

Organizational

Education

High school diploma or equivalent

Job description

1 day ago Be among the first 25 applicants

This range is provided by SEPHORA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$73,700.00/yr - $85,785.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from SEPHORA

Regional Talent Partner, Field at Sephora for Northwest Stores:Northern California (San Francisco/Bay Area/Sacramento), Oregon, Washington,North…

Your role at Sephora: As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Key Responsibilities:

Supporting Store Operations and Sales:

• Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient client experience.
• Help develop and implement strategies to drive store sales and increase profitability.
• Assist in coordinating and overseeing sales and profitability, performance, service, and operations.

Team Leadership and Development:

• Assist in leading, coaching, and motivating a team of associates to meet or exceed sales targets.
• Conduct performance appraisals, manage employee development and provide ongoing feedback.
• Support the leadership team, ensuring effective collaboration and achievement of store goals.

Client Satisfaction and Service:

• Ensure high levels of client satisfaction through excellent service.
• Handle client complaints and provide appropriate solutions.
• Support client loyalty programs and services to ensure client loyalty and engagement.

Store Standards and Compliance:

• Maintain outstanding store condition and visual merchandising standards.
• Ensure compliance with company policies and procedures to maintain a safe and efficient work environment.
• Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience.

Resource Management:

• Assist in managing inventory levels to ensure product availability.
• Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance.

Qualifications/Experience:

• Proven successful experience as a retail assistant manager.
• 3-5 years of experience managing a high volume, complex retail, or hospitality setting.
• Strong leadership skills and business acumen.
• Strong organizational skills.
• Excellent communication and interpersonal skills.
• A knack for attracting, identifying, and inspiring employees.
• Flexible availability to work a retail schedule.
• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
• Adherence to Sephora’s dress code and policies in the Sephora Employee Handbook

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Sales, and Customer Service

• Industries

  Retail

Referrals increase your chances of interviewing at SEPHORA by 2x

Inferred from the description for this job

Disability insurance

401(k)

Medical insurance

Vision insurance

Paid paternity leave

Paid maternity leave

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