Assistant Store Manager

Grand Casinos; Onamia (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

Grand Casinos is seeking an Assistant Manager - Days to serve as the primary daytime operational leader for Grand Market. You will partner with the Store Leader to manage inventory, orders, merchandising, staffing support, and customer service.

This role requires independent judgment, leadership of the daytime team, and execution of store goals with a focus on profitability and guest experience. Three years of retail experience and at least two years of supervisory history are preferred.

Qualifications

• Leadership and communication skills demonstrated in a retail setting.
• Customer service orientation with the ability to coach staff.

Responsibilities

• Open the store and oversee daytime operations.
• Manage inventory, ordering, and merchandising.
• Assist with scheduling, staffing coverage, and labor planning.
• Train and coach associates; supervise shifts.
• Ensure customer service standards and store goals are met.

Skills

Leadership

Communication

Customer service

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

SUMMARY

The Assistant Manager (AM) - Days serves as the primary daytime operational leader for Grand Market and supports the Store Leader in the overall management of store operations. This position has increased responsibility and decision-making authority related to inventory management, ordering, merchandising, staffing support, associate development, customer service, and operational execution. While the Store Leader retains overall accountability for the location, the Assistant Manager (AM) is expected to exercise independent judgment and assume significant leadership responsibility in support of store operations.

MEETING PERFORMANCE EXPECTATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Responsibilities listed below are representative of the knowledge, skills and/or ability needed to effectively execute this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

ESSENTIAL DUTIES OF THE POSITION

• Responsible for store opening.
• Responsible for store orders and inventory replenishment.
• Monitors inventory levels and maintains product availability.
• Assists with scheduling, staffing coverage, and labor planning.
• Assigns CSAs to perform where they are needed during shift.
• Trains and coaches associates.
• Supervises assigned team members during scheduled shifts.
• Assists with merchandising, pricing, promotions, and product presentation.
• Assists with interviewing, onboarding, and training associates.
• Ensures customer service standards are consistently met.
• Partners with the Store Leader to support operational, financial, and customer service goals.
• Serves as Manager on Duty when assigned.
• Provides leadership coverage in the absence of the Store Leader.

SPECIAL QUALIFICATIONS

• Must be able to pass Wewinabi's Non-Gaming Suitability Standards background check.
• Must be able to work with minimum direction after job assignment and work either individually and/or as a team member.
• Must possess excellent leadership, communication (written and oral) and organizational skills.
• Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.

LEADERSHIP FRAMEWORK

• Serves and develops others by building relationships.
• Fosters an inclusive workplace where inclusion and individual differences are valued.
• Collaborates across boundaries to achieve common goals.
• Aligns organizational objectives and practices with Mille Lacs Band traditions or interests as appropriate.
• Sets direction and influences others to translate vision into action.
• Demonstrates drive for continued personal and professional growth.

EDUCATION and/or EXPERIENCE

• Three years of progressively responsible retail experience is required.
• At least two years of supervisory or leadership experience is preferred.
• Driver's license is required.
• Working knowledge of inventory management, merchandising, margins, costs, and retail pricing is required.

MATHEMATICAL SKILLS

• Must be able to add, subtract, multiply and divide in all units of measure, using whole numbers, percentages, common fractions, and decimals, and work with mathematical concepts such as probability and statistical inference.

REASONING ABILITY

• Must be able to apply common sense understanding to a variety of situations in order to define problems, collect data, analyze facts, and determine the appropriate response.
• Able to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

• Talk and hear; ability to communicate effectively.
• See and adjust focus to include close, distance, depth, and peripheral vision.
• Stand, walk, run, sit (up to 8 hours), balance, stoop, kneel, climb, crouch, and/or crawl.
• Handle objects, tools, and controls; reach with arms and hands.
• Lift, push, pull and/or move objects weighing up to one hundred (100) pounds.

WORK ENVIRONMENT

• A low-to-moderate noise level (offices).
• A moderate-to-loud noise level (operations areas).

Source: Hospitality Online