Assistant Store Manager

NAPA Auto Parts; Omaha (NE); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

401(k)

Career development opportunities

Fortune 200 company

Job summary

NAPA Auto Parts in Omaha, NE is seeking an Assistant Store Manager to lead daily operations, mentor a fast-paced team, and deliver outstanding customer service to both wholesale and retail customers. You will drive sales growth, manage store performance, and uphold NAPA standards with a focus on people and profits.

The role emphasizes leadership, operational excellence, and a passion for automotive products, with opportunities to grow within a Fortune 200 company that values employees and career

Qualifications

• High school diploma or equivalent.
• Experience in automotive aftermarket or willingness to learn.
• Strong customer care mindset with leadership ability.

Responsibilities

• Lead a team to deliver superior customer service and drive store growth.
• Manage store operations to maximize sales and profitability and maintain a safe, clean store.
• Coach and train crew to deliver exceptional customer care and business results.
• Ensure inventory accuracy, asset protection, and a safe working environment.

Skills

Customer service

Leadership

Team management

Inventory management

Education

High school diploma or equivalent

ASE Certifications

Job description

Omaha, NE, USA - Full Time

Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Know the importance of partnering with your teammates in order to drive company owned store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career – the opportunities are endless!
• Lead a successful team, support the store manager, and manage in our fast‑paced retail stores
• Manage store operations to maximize sales, profits and customer service
• Build, coach, train and engage crew team to deliver superior levels of customer care and business results
• Inventory protection, asset management, operational and safety issues
• Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

Qualifications

• High school diploma or equivalent. Technical or trade school courses or degree completion
• Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn all things automotive
• Passion for delivering customer care and building long‑term relationships
• Thrive off working in a very fast‑paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60 lbs in some situations
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
• Entirely customer‑centric (external/internal)
• ASE Certifications
• NAPA Know How

Benefits

• Outstanding health benefits and 401(k)
• Stable company – Fortune 200 with a family feel
• Company culture that works hard, yet takes care of employees
• Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

Equal employment opportunity, including veterans and individuals with disabilities.