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Job Description
Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:
Responsibilities
- Create a superior customer service experience to achieve maximum market penetration, store growth, and increased sales and profitability
- Provide daily leadership and foster a culture of employee engagement
- Partner with your teammates to drive store initiatives
- Care about people and profit
- Lead a successful team, support the store manager, and manage store operations in a fast-paced environment
- Manage inventory, assets, safety, and operational issues
- Ensure cleanliness and readiness of the store, delivery vehicles, and outside areas
- Drive operational and marketing programs, seeking continuous process improvement
- Build customer relationships, assist with sales and service questions, and ensure positive customer experiences both in-store and over the phone
Qualifications
- High school diploma or equivalent; technical or trade school courses are a plus
- Experience in the automotive aftermarket or a willingness to learn all things automotive
- Passion for customer care and building long-term relationships
- Ability to thrive in a fast-paced and complex environment
- Knowledge of inventory management systems
- Ability to lift 60 lbs
- Bonus qualifications include automotive industry background, experience in parts stores, ASE certifications, and NAPA Know How
Why NAPA?
- Excellent health benefits and 401K
- Stable, Fortune 200 company with a family-like culture
- Opportunities for career growth and ongoing development
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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Retail