Assistant Store Manager

The Home Depot; North Windham (CT); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in home improvement is seeking an Assistant Store Manager in Training in North Windham, CT. This position focuses on supporting the Store Manager by managing store operations, leading a team, and driving sales. Ideal candidates will have prior experience in retail, strong leadership skills, and a customer-focused mindset.

Qualifications

• Must be 18 years or older.
• Legally permitted to work in the U.S.
• 3 years work experience required.

Responsibilities

• Supervising customer service initiatives and store operations.
• Managing and developing store associates.
• Driving business analysis and inventory management.

Skills

Customer Service

Leadership

Integrity

Product Knowledge

Safety Orientation

Results Orientation

Education

High school diploma and/or GED

Job description

Position Purpose

Assistant Store Managers in Training are learning the various responsibilities and functions of roles such as Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. They will learn how to support the Store Manager in developing strategies and objectives to drive store sales and profitability through effective leadership and communication with their Associates.

Key Responsibilities

1. Supervising customer service initiatives, including supervising Associates in selling efforts, ensuring the store's in-stock position, and maintaining an appealing and organized store appearance. This includes staffing and scheduling, resolving stock deficiencies, supervising selling behaviors, resolving customer issues, and supporting service needs for installed sales, special orders, and product sales.
2. Supervising Store Associates by interviewing, hiring, motivating, coaching, training, developing, and communicating with them. Learning the performance management process, including semi-annual reviews and disciplinary procedures.
3. Managing operations, including supervising front-end processes involving sales and returns, special services, and lot support. Overseeing back-end processes such as receiving and stocking merchandise, maintaining store equipment, and managing daily financial operations while adhering to SOPs, especially safety compliance.
4. Driving business analysis and merchandise planning by analyzing sales trends, working with key partners for merchandise placement and signage, and supporting inventory management to ensure stock integrity.

Direct Manager/Direct Reports

Reports to a Store Manager. Upon completing training, will gradually assume supervision of associate work activities.

Travel Requirements

Typically less than 10% overnight travel.

Physical Requirements

Primarily sitting with frequent movement; occasional lifting of light articles.

Working Conditions

Indoor, comfortable environment; infrequent unpleasant conditions.

Minimum Qualifications

• Must be 18 years or older.
• Legally permitted to work in the U.S.

Preferred Qualifications

None specified.

Minimum Education

High school diploma and/or GED.

Preferred Education

None specified.

Minimum Work Experience

3 years.

Preferred Work Experience

None specified.

Minimum Leadership Experience

None.

Preferred Leadership Experience

None.

Certifications

None.

Core Competencies

• Acts with Integrity: Role model for ethical behavior; fair dealings.
• Product Knowledge: Knowledge of products, services, procedures, and competitors.
• Customer Service: Creates a customer-focused environment with excellent service.
• Inspires Achievement: Develops Associates, provides feedback, and recognizes accomplishments.
• Safety Orientation: Enforces safety policies; acts as a safety role model.
• Delivers Results: Motivates team, delegates, and creates urgency to meet objectives.