Assistant Store Manager

Mulberry England; New York (NY); On-site; USD 60,000 - 65,000; Full time

Job summary

Mulberry England is seeking an Assistant Store Manager for their Woodbury Common retail store. This role requires a passionate retail professional to uphold the brand's prestige, driving sales while providing exceptional customer service. The ideal candidate will have experience in luxury fashion and strong leadership skills and will be responsible for managing operations, inventory, and cultivating a luxurious shopping experience.

Qualifications

• Strong leadership and coaching skills.
• Deep understanding of luxury fashion and trends.
• Excellent communication and interpersonal skills.

Responsibilities

• Collaborate with the Store Manager to execute sales strategies.
• Manage daily operations and oversee inventory.
• Build and maintain strong client relationships.

Skills

Leadership

Customer Service

Sales Strategy

Inventory Management

Job description

Join to apply for the Assistant Store Manager role at Mulberry England

2 days ago Be among the first 25 applicants

Join to apply for the Assistant Store Manager role at Mulberry England

Get AI-powered advice on this job and more exclusive features.

This range is provided by Mulberry England. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$60,000.00/yr - $65,000.00/yr

Direct message the job poster from Mulberry England

Established in Somerset in 1971, Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft, our ambition is to create progressive luxury.

Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.

Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.

The Role

As the Assistant Store Manager for our retail store at Woodbury Common, you will play a pivotal role in upholding the brand's prestige and delivering an unmatched level of service to our esteemed clientele. Working closely with the Store Manager, you will assist in driving sales, managing operations, and cultivating a luxurious and inviting atmosphere that reflects our brand ethos. This is an exciting opportunity for an experienced retail professional with a passion for luxury fashion and a flair for leadership to elevate their career in the world of luxury retail

Responsibilities:

- Collaborate with the Store Manager to develop and execute sales strategies to meet and exceed targets, while maintaining the highest standards of service.

- Lead by example, providing guidance and support to the sales team to ensure a seamless and memorable customer experience at every touchpoint.

- Assist in recruiting, training, and developing a team of highly skilled sales associates, fostering a culture of excellence and professionalism.

- Oversee daily operations, including inventory management, visual merchandising, and store maintenance, to uphold the brand's image and standards.

- Build and maintain strong relationships with clients, anticipating their needs and preferences to deliver personalized service and drive customer loyalty.

- Partner with the Store Manager to analyze sales performance and market trends, providing insights and recommendations to optimize business results.

- Handle escalated customer inquiries and resolve issues in a timely and diplomatic manner, preserving the integrity of the brand and the customer relationship.

- Stay abreast of industry developments and competitor activities, sharing insights and best practices with the team to maintain our competitive edge.

Qualifications:

- Deep understanding of luxury fashion and trends, with a keen eye for quality, craftsmanship, and aesthetics.

- Strong leadership and coaching skills, with the ability to inspire and motivate a high-performing team to achieve their full potential.

- Excellent communication and interpersonal skills, with the ability to build rapport and foster long-term client relationships.

- Detail-oriented with a strategic mindset, able to analyze data and insights to inform decision-making and drive business results.

Culture:

· Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.

· Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.

· Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:

· As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future.

· Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.

Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and General Business

• Industries

  Retail Apparel and Fashion

Referrals increase your chances of interviewing at Mulberry England by 2x

Sign in to set job alerts for “Store Manager” roles.

New York, NY $90,000.00-$105,000.00 2 weeks ago

New York, NY $115,000.00-$125,000.00 1 week ago

Assistant Store Manager (SoHo, New York)

New York, NY $75,000.00-$85,000.00 2 weeks ago

New Store Retail Operations Manager - New York

New York, NY $75,000.00-$95,000.00 1 week ago

Queens, NY $72,400.00-$101,400.00 2 weeks ago

New York, NY $130,000.00-$150,000.00 1 month ago

New York, NY $60,000.00-$65,000.00 1 week ago

Store Manager - Cosmetics & Women's Ready to Wear

New York, NY $115,200.00-$192,000.00 1 week ago

Retail Store Manager (Non Driving Role) - Relocation Available

New York, NY $69,000.00-$113,800.00 3 days ago

New York, NY $95,000.00-$110,000.00 3 weeks ago

Retail Store Manager (Non Driving Role) - Relocation Available

Brooklyn, NY $69,000.00-$113,800.00 1 week ago

New York, NY $65,000.00-$70,000.00 3 weeks ago

Assistant Store Manager | SoHo, New York

New York, NY $95,000.00-$115,000.00 1 month ago

New York, NY $55,000.00-$70,000.00 2 weeks ago

New York, NY $140,000.00-$165,000.00 1 month ago

Retail Store Manager II, New York, #1367

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.