Assistant Store Manager

Mattress Firm Inc.; Nebraska; On-site; USD 73,000 - 88,000; Full time

Benefits offered by this job

Career growth

401(k) match

Mental health resources

Medical, dental, vision

On-demand pay

Uncapped commission

Employee discounts

Job summary

Mattress Firm Inc. is seeking an Assistant Store Manager in the United States to elevate the in-store experience and act as a sleep authority. You will lead selling programs, coach associates, and support omnichannel initiatives to put the customer at the center.

This transitional role develops you toward a Store Manager position. You will promote a coaching culture, drive sales performance, and mentor team members on product knowledge and selling practices while ensuring proper inventory and

Qualifications

• Leadership experience in a retail setting preferred.
• Strong coaching and mentoring skills.
• Excellent customer service and selling skills.

Responsibilities

• Lead and coach associates on selling practices.
• Drive store sales and achieve financial targets.
• Ensure in-store merchandising and POP standards."
• Develop team through training and knowledge sharing.
• Resolve customer issues and escalate when needed.

Skills

Leadership

Coaching

Customer service

Sales ability

Job description

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Our Sleep Experts® are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.

Job Details:

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units. Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert. Assist Senior Store Manager with training of store associates. Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude. Achieve or exceed store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing, and POP standards. Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.

Ability to lift, pull, and push 50+ pounds.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation:

Competitive pay range of $73,000 - $88,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability. Diverse Candidates are Encouraged to Apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Applicants for Philadelphia Jobs Please note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. Please click the following link for further information about your rights: https://www.phila.gov/documents/fair-chance-hiring-law-poster/. Please also note that any consideration of a criminal background check after a conditional offer of employment is made will be an individualized assessment based on your specific record and the duties and requirements of the specific job.

What gets us out of bed every morning? Helping people sleep well to live well. As America’s largest specialty mattress retailer, we’re committed to recruiting and hiring those who share our passion for making a difference every day. In just under 40 years, Mattress Firm has grown to more than 2,400 stores nationwide, supported by a team of more than 6,000 Sleep Experts® who’ve helped millions of people achieve better sleep. Our common goal—to help others get great zzz’s—unites us, no matter our differences. It’s no surprise that we were named one of Newsweek’s Most Loved Workplaces of 2024! We are Mattress Firm. And this is what we wake up for.