Assistant Store Manager

Mattress Firm Inc.; East Hempfield Township (PA); On-site; USD 73,000 - 88,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Vision insurance

Employee discounts

On-the-job training

Job summary

Mattress Firm is seeking an Assistant Store Manager to elevate the in-store experience, acting as a trusted sleep authority and leading customers to the right mattress and financing options.

You will support Senior Store Manager in driving sales, coaching associates, executing merchandising and omnichannel initiatives, and developing the team to advance toward store leadership roles. This role includes lifting 50+ pounds and achieving department targets.

Qualifications

• Experience leading retail teams and managing store operations.
• Excellent customer service and communication skills.
• Ability to coach associates and drive sales performance.

Responsibilities

• Lead in-store customer experience and support a seamless omnichannel environment.
• Coach and develop store associates to improve selling skills and product knowledge.
• Ensure execution of in-store merchandising, marketing, and POP standards across multiple units.
• Partner with Senior Store Manager on training and operational initiatives.

Skills

Leadership

Coaching

Sales

Customer service

Merchandising

Tools

POS system

Job description

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.Is your current job a nightmare? Make it a dream job at Mattress Firm!Join Mattress Firm and have the job of your dreams!Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.Job Details:The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute MFRM selling programs and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center. This is a transitional role meant to develop your skills to become a store manager. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.Assist Senior Store Manager with training of store associates.Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.Achieve or exceed store financial targets through effective execution and customer service at the store level.Ensure store execution of product merchandising, marketing, and POP standards.Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.Ability to lift, pull, and push 50+ pounds.Benefits Included:Excellent career growth opportunities through on-the-job training and development programs401(k) with employer matchingMental health and life resourcesMedical, dental, prescription, and vision plansGet paid on-demand Base pay or uncapped commissionEmployee discounts on Mattress Firm sleep products and accessoriesCompensation:Competitive pay range of $73,000 - $88,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.*Pay amount does not guarantee employment for any particular time.Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.EOE/Vet/DisabilityNow don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 10/31/2026.Applicants for Philadelphia JobsPlease note that you have rights under the Philadelphia Fair Criminal Record Screening Standards Ordinance. Please click the following link for further information about your rights: https://www.phila.gov/documents/fair-chance-hiring-law-poster/. Please also note that any consideration of a criminal background check after a conditional offer of employment is made will be an individualized assessment based on your specific record and the duties and requirements of the specific job.Diverse Candidates are Encouraged to Apply.Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.#LI-DNP