Join to apply for the Assistant Store Manager role at NAPA Auto Parts
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Job Description
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:
Responsibilities
- Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
- Know how to provide daily leadership and create and sustain a culture of employee engagement
- Partner with your teammates to drive store initiatives
- Care about people and profit
- Want to join a team where you can learn and grow your career — opportunities are endless!
- A typical day involves:
- Leading a successful team, supporting the store manager, and managing in our fast-paced retail stores
- Managing store operations to maximize sales, profits, and customer service
- Building, coaching, training, and engaging the crew to deliver excellent customer care and business results
- Handling inventory protection, asset management, operational and safety issues
- Ensuring the cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
- Driving NAPA operational and marketing programs while seeking continuous process improvements
- Growing customer relationships, assisting with sales/service questions, and ensuring a positive experience both in-store and on the phone
Qualifications
- High school diploma or equivalent; technical or trade school courses or degrees are a plus
- Experience in the automotive aftermarket, hobby/DIY, or willingness to learn about automotive topics
- Passion for customer care and building long-term relationships
- Ability to thrive in a fast-paced and complex environment
- Knowledge of cataloging and inventory management systems
- Ability to lift up to 60 lbs
- Preferred: background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership environments
- Experience in parts stores, auto body/collision, retail, or fast food management
- Customer-centric mindset (external/internal)
- ASE Certifications, NAPA Know How a plus
Why NAPA?
- Excellent health benefits and 401K
- Stable company, Fortune 200 with a family feel
- Supportive company culture that values hard work and employee well-being
- Multiple career paths and ongoing development opportunities
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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.