Assistant Store Manager

DICK'S Sporting Goods, Inc.; Mentor (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company that believes in the power of sports to transform lives. As an Assistant Store Manager, you will play a vital role in ensuring operational excellence and delivering exceptional customer service. Your leadership will inspire and develop a diverse team while focusing on financial metrics and store performance. This is an exciting opportunity to make a significant impact in a dynamic retail environment, fostering a culture of inclusivity and community engagement. If you are passionate about sports and dedicated to creating a positive shopping experience, we invite you to apply and be part of a team that values your contributions.

Qualifications

• 1-3 years of retail management or customer-focused experience.
• Strong problem-solving and analytical skills.

Responsibilities

• Manage day-to-day operations of store department.
• Recruit actively in the community and support engagement opportunities.

Skills

Retail Management

Customer Service

Problem-Solving

Analytical Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

DICK’S Sporting Goods is seeking a passionate, people-first store leader to oversee store operations in their area of the store.

The Assistant Store Manager is responsible for driving the highest level of brand and operational excellence throughout the store by ensuring our team is delivering hassle-free and engaging customer service to everyone who enters one of our stores. They prioritize teammate coaching, development, and wellbeing while staying engrossed in financial metrics, store performance, and short/long term planning.

Responsibilities include managing the day-to-day operational aspects of their store department, planning and organizing short-term and long-term strategies with the guidance of the Store Manager, actively recruiting in the community, supporting community engagement opportunities, partnering with the store leadership team for hiring and workforce planning, holding the team accountable for operational standards, driving shrink results through compliance with safety and loss prevention guidelines, and fostering an engaging and inclusive environment.

The role also emphasizes coaching and development, creating a safe and respectful store environment for teammates and customers, and supporting store performance and culture.

QUALIFICATIONS:

- 1-3 years of retail management or customer-focused experience

- Strong problem-solving and analytical skills

- Flexible availability, including nights, weekends, and holidays