Assistant Store Manager

NAPA Auto Parts; Memphis (TN); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking an Assistant Store Manager in Memphis, TN. This role involves leveraging automotive expertise to enhance customer service, leading a team, and driving sales growth. Ideal candidates will have a passion for customer care, experience in retail management, and the ability to thrive in a fast-paced environment. NAPA offers a supportive culture with career growth opportunities and excellent benefits.

Benefits

Outstanding health benefits

401K

Supportive company culture

Ongoing development opportunities

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Ability to lift up to 60 lbs.

Responsibilities

• Lead a successful team and manage store operations.
• Drive operational and marketing programs.
• Grow customer relationships and ensure positive experiences.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses

Job description

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Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Partner with your teammates to drive company initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career — opportunities are endless!

A Day In The Life

• Lead a successful team, support the store manager, and manage in a fast-paced retail environment
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, train, and engage the team to deliver excellent customer care and business results
• Oversee inventory protection, asset management, safety, and operational issues
• Maintain cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Drive operational and marketing programs while continuously improving processes
• Grow customer relationships, assist with sales questions, and ensure positive experiences both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred
• Experience or willingness to learn about the automotive aftermarket or DIY world
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of cataloging and inventory management systems
• Ability to lift up to 60 lbs

Preferred Skills

• Background or passion in automotive, heavy equipment, farm, diesel, marine, or dealership industries
• Experience in parts stores, auto body, retail, or restaurant management
• Customer-centric mindset
• ASE Certifications and NAPA Know How are a plus

Why NAPA?

• Outstanding health benefits and 401K
• Stable company with a family feel, Fortune 200
• Supportive company culture that values hard work and employee well-being
• Multiple career paths and ongoing development opportunities

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GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail