Assistant Store Manager

Claire's; Los Angeles (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

Claire's is seeking an Assistant Store Manager in Los Angeles to support the Store Manager in driving sales and delivering exceptional customer service. The role involves team leadership, operational management, and ensuring the store is well merchandised. Ideal candidates will have retail management experience and strong communication skills, with a commitment to customer satisfaction.

Benefits

Medical, dental, and vision insurance

401(k) match

Vacation time and sick leave

Qualifications

• Minimum one year retail management experience required.
• Ability to analyze sales reports and strategically problem solve.
• Basic computer skills and understanding of mathematics.

Responsibilities

• Support Store Manager in driving sales and achieving targets.
• Deliver excellent customer service and keep the store operations smooth.
• Assist in training and coaching the store team.

Skills

Communication

Organizational Skills

Customer Service

Problem Solving

Education

High school diploma or equivalent

Tools

POS system

Job description

About the Role

As an Assistant Store Manager at Claire’s, you will support your Store Manager with the following;

• Sales and profit: Driving and achieving retail store targets
• Customer service: delivering the finest level of customer service
• Store operations: keeping the store running smoothly
• Commerciality: Ensuring your store is well merchandised and commercially correct
• Team leadership: Assisting Store Manager in training and coaching the store team to enhance their skills and career development
• Ear piercing (you will receive full training)

About Claire's

• A leading high street fashion retailer with +3000 stores globally
• We specialize in fashionable jewelry, accessories and cosmetics products
• Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
• We are a fun place to work! We encourage all store members to wear our product
• We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

About You

• High school diploma or equivalent required
• Minimum one year retail management experience
• Excellent verbal/written communication and organizational skills
• Basic computer skills
• Sound understanding of mathematics and strong reading comprehension skills
• Understands the importance of Customer Service
• Ability to analyze sales reports and strategically problem solve
• Ability to stand during scheduled shifts
• Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
• Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting customer
• Ability to operate POS system

Compensation Range: $21.28 - $23.28

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email [e-mail]. Only messages sent for this purpose will be considered.