Assistant Store Manager

JIL SANDER; Livermore (CA); On-site; USD 70,000 - 78,000; Full time

Job summary

JIL SANDER is seeking an Assistant Store Manager in Livermore, CA. This role involves leading a team to provide exceptional customer experiences while driving sales and maintaining brand integrity. The ideal candidate will have extensive experience in luxury retail and a passion for delivering high-quality service.

Qualifications

• 3+ years of experience in luxury retail, preferably in a leadership role.
• Strong understanding of luxury clientele and high-touch service.
• Proven ability to drive sales and meet/exceed targets.

Responsibilities

• Drive sales performance by supporting the team in achieving targets.
• Deliver an elevated, personalized luxury experience to clientele.
• Build and maintain strong client relationships through CRM.

Skills

Leadership

Communication

Clienteling

Sales Performance

Organizational Skills

Tools

CRM Systems

Retail POS Software

Job description

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Jil Sander is an international luxury brand led by design, quality and functionality. Progressive and experimental, it delivers an enduring wardrobe for women and men fusing elements from different genres, in a play of contrast that produces a variety of garments and accessories that are evenly sumptuous, practical, and iconic. Technology and the hand-made, natural and high-performance materials, feminine and masculine, daywear and glamour, complement each other, balancing invention and purity of forms. The constant collaboration with artists, photographers, filmmakers, musicians, and artisans constantly adds resonance and depth to the vision. The brand was established in 1968 by Mrs. Jil Sander, it is directed by Simone Bellotti, and it was acquired by the OTB Fashion Group in 2021.

Overview:

As the Assistant Store Manager, will be responsible for leading and inspiring a team to deliver an elevated shopping experience while driving sales and operational excellence. The Assistant Store Manager will work closely with the Store Manager to implement business strategies, maintain brand integrity, and cultivate strong client relationships.

Key Responsibilities:

• Drive sales performance by supporting the team in achieving individual and store sales targets.
• Deliver an elevated, personalized luxury experience to high-net-worth clientele.
• Build and maintain strong client relationships through CRM strategies and personalized follow-ups.
• Ensure the team delivers superior product knowledge and exceptional client service.
• Assist in recruiting, onboarding, and training new team members.
• Provide ongoing coaching and performance feedback to ensure a motivated and engaged team.
• Foster a positive and collaborative work environment aligned with brand values.
• Oversee daily store operations, ensuring efficiency in inventory management, cash handling, and stock replenishment.
• Uphold luxury brand standards through visual merchandising and store presentation.
• Ensure compliance with company policies, procedures, and loss prevention measures.
• Analyze sales reports and KPIs to identify areas of improvement and drive business growth.
• Assist the Store Manager in executing marketing and promotional strategies.
• Develop and implement initiatives to increase foot traffic and client loyalty.
  
  

Qualifications & Skills

• 3+ years of experience in luxury retail, preferably in a leadership role.
• Strong understanding of luxury clientele, high-touch service, and clienteling techniques.
• Proven ability to drive sales and meet/exceed targets.
• Excellent communication, leadership, and organizational skills.
• Proficiency in using CRM systems and retail POS software.
• Passion for luxury fashion, fine jewelry, watches, or lifestyle products.
  
  

Salary Range: $70-$78K

#JS

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Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail Apparel and Fashion

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