Assistant Store Manager

Mattress Firm; Redwood City (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Mattress Firm is seeking an enthusiastic Assistant Store Manager to elevate customer experiences and achieve store performance goals. This role involves coaching associates, driving sales initiatives, and enhancing in-store merchandising at one of the leading mattress retailers in America. Join a company dedicated to growth, diversity, and providing exceptional sleep solutions.

Benefits

401(k) with employer matching

Medical, dental, prescription and vision plans

Employee discounts on Mattress Firm products

On-the-job training and development programs

Get paid on-demand

Qualifications

• Experience in retail sales management preferred.
• Proven ability to enhance customer satisfaction.
• Strong interpersonal and communication skills.

Responsibilities

• Elevate customer in-store experience as a trusted authority.
• Assist Senior Store Manager with training of store associates.
• Achieve financial targets through effective execution and customer service.

Skills

Customer Service

Team Leadership

Sales Techniques

Job description

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Join to apply for the Assistant Store Manager role at Mattress Firm

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as an Assistant Store Manager and have the job of your dreams!

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Assistant Store Managers will execute Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center. They will serve as a lead in resolving customer-related issues and escalating when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising in multiple store units.

Benefits Include

Excellent career growth opportunities through on-the-job training and development programs

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription and vision plans

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm sleep products and accessories

Additional Perks May Include Discounts On The Following

Cell phone products and services

Tickets to events and attractions

Personal travel

Electronics and appliance purchases

Pet insurance plans

Mortgage loan rates

Job Details

• Support development of team members by providing technical and product knowledge information to associates, serving as subject matter expert.
• Assist Senior Store Manager with training of store associates.
• Promote a culture of coaching by providing insights as to how team members can improve the customer experience they provide and increase their selling aptitude.
• Achieve or exceed store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Follow Mattress Firm procedures for product transfers to ensure proper documentation of inventory.
  
  

Mattress Firm

We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That’s who we are and what we do—because everyone deserves a great night’s sleep.

Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates' learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

CALIFORNIA RESIDENTS

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable.

Pay Range

$70,000 - $100,000

Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams!

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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