Assistant Store Manager

Genuine Parts Company; Lawrenceville (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive parts supplier seeks an Assistant Store Manager in Lawrenceville, GA. In this role, you will drive sales and foster a positive customer experience. The ideal candidate will have a passion for the automotive industry and leadership experience in retail, supporting a team-oriented environment.

Benefits

Excellent health benefits

401K

Opportunities for career growth and development

Qualifications

• Automotive aftermarket experience or willingness to learn.
• Ability to thrive in a fast-paced environment.
• Customer-centric mindset.

Responsibilities

• Create superior customer service experience to maximize growth.
• Manage store operations to maximize sales and customer service.
• Lead and coach the team for excellent results.

Skills

Customer care

Leadership

Inventory management

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a team leader, and helping NAPA become the leading parts supplier in the market. If this describes you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support a team where you can learn and grow your career.
• A Day in the life:
• Lead a successful team, support the store manager, and manage our fast-paced retail stores.
• Manage store operations to maximize sales, profits, and customer service.
• Build, coach, train, and engage the crew to deliver excellent customer care and results.
• Oversee inventory protection, asset management, safety, and operational issues.
• Maintain cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas.
• Implement NAPA operational and marketing programs, aiming for continuous improvement.
• Develop customer relationships, assist with sales and service questions, ensuring positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience in the automotive aftermarket or hobby/DIY world, or willingness to learn automotive basics.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred: automotive industry background, experience in parts retail, auction, auto body, or management roles in related fields.
• Customer-centric mindset.
• ASE Certifications, NAPA Know How a plus.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family-like culture.
• Supportive environment with opportunities for career growth and development.

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GPC is an equal opportunity employer, committed to diversity and inclusion in all employment practices.

About Us

As one of the largest global auto parts networks, our Automotive Group serves customers across North America, Europe, Australia, and New Zealand. In North America, over 500,000 parts are sold under the NAPA brand, known for quality parts and service. Our supply chain ensures fast and reliable distribution of parts worldwide.