Assistant Store Manager

Guess?, LLC.; Las Vegas (NV); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

GUESS Factory in Las Vegas, NV seeks an Assistant Manager to oversee customer experience, train staff, and uphold Store standards on the selling floor and in the stockroom. You will report to the Store Manager, supervise sales associates and stock staff, and drive sales, payroll, and loss prevention through coaching and hands-on leadership.

The role emphasizes adaptability, integrity, and teamwork in a fast-paced retail environment, with opportunities to develop leadership and merchandising

Qualifikationen

• Experience driving sales and profit results.
• Proficiency with personal computers and ability to analyze reports.
• High school education or equivalent.
• Ability to perform light to moderate lifting as required by store operations.

Aufgaben

• Oversee customer experience and ensure high service standards.
• Train, coach and develop store staff with a focus on product knowledge and selling skills.
• Lead by example on the selling floor and maintain store standards in floor and stockroom.
• Meet or exceed profitability expectations including sales, payroll, shrink, and conversion.
• Ensure compliance with company policies and procedures and protect store assets.

Kenntnisse

Leadership

Sales skills

Coaching

Communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Position Overview

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To: Store Manager

Supervises: Assists management with all sales associates, desk associates, and stock associates

People Development

• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3201

Store Address

905 South Grand Central Parkway, Suite 1738 - Las Vegas, NV 89106