Assistant Store Manager

Ocean State Job Lot; Lancaster (Lancaster County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in teen retail is seeking a dynamic Co-Manager to support store operations and drive sales. This role involves recruiting and training a talented team, ensuring exceptional customer experiences, and maintaining store standards. With a strong emphasis on teamwork and a fun work environment, you will play a crucial role in fostering a culture that celebrates creativity and community. If you're passionate about retail and ready to make a difference, this opportunity is perfect for you. Join a company that values your contributions and offers growth potential within a vibrant team atmosphere.

Benefits

40% Employee Discount

Team-oriented Environment

Career Advancement Opportunities

Qualifications

• Strong interpersonal and customer service skills are essential.
• Ability to work in a fast-paced retail environment and manage a team.

Responsibilities

• Assist in recruiting, hiring, and training store personnel.
• Supervise daily store operations and manage loss prevention practices.
• Meet and exceed sales goals while providing excellent customer service.

Skills

Interpersonal Skills

Customer Service

Sales Skills

Team Management

Loss Prevention

Coaching

Communication

Problem Solving

Education

High School Diploma or equivalent

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture.

JOB SUMMARY

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Understand the Journeys culture and demonstrate it to the team
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state